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Office-Customer-Facing Sales Rep

QPS Employment Group
$60,000.00 / yr
United States, Illinois, Des Plaines
Oct 11, 2025
Position Title: Sales Representative - Customer-Facing

Wage: $60,000 - $80,000/year

Accelerate Professional Talent Solutions has a great opportunity available for a Sales Representative at a company in Des Plaines, IL. This is a direct hire position. Apply now!

Sales Representative Responsibilities:

- Build and maintain relationships with new customer partners to secure consistent business

- Guide new customers through the approval process

- Submit DNB reports, credit applications, and references as needed

- Confirm invoice details, required documentation (POD, scale tickets, etc.), payment terms and ACH setup

- Create and document customer SOPs and accessorial sheets

- Collect necessary customer setup information including Safety Data Sheets (SDS), equipment and load specifics, shipper/receiver requirements and access agreements, DNU (Do Not Use) carrier lists and confirmed rates

- Build the first three customer loads in Ascend TMS, ensuring accurate pick-up and delivery times, equipment needs are confirmed and accessorial charges and customer-specific notes are included

- Serve as the main point of contact for customers during the onboarding phase, handling issues, accessorial needs, and accounting coordination

- Transition account to an Account Manager for ongoing support

Requirements for Sales Representative:

- Strong interpersonal and communication skills

- Detail-oriented with a proactive approach to problem-solving

- Experience in logistics, freight brokerage, or transportation a plus

- Familiarity with TMS platforms (Ascend preferred)

- Ability to work independently while collaborating with cross-functional teams
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