Retail Lead (Limited)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range for this position is $22.10/hr. - $26.40/hr. Please note the realized minimum pay for this position will be $25/hr., steps less than $25/hr. will include an additional amount elevating to $25/hr.

Remote/Hybrid eligibility: Dependent on openings.

Review of applications will occur as openings become available. Candidates will be selected for temporary employment in various departments as positions become available. This position is reopened every six months so please re-apply if you remain interested in the position. This position will close on 12/31/2025.

These union positions are represented by the bargaining unit AFSCME: Service - SX.

Please note: These are temporary positions.

Must have valid Class C California Driver's License. Position is subject to the California DMV's "Pull Notice System" and offer of employment is contingent upon a satisfactory driving record.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

The Retail Lead supporting Mobile food operations acts as the operational representative overseeing a team of approximately 8-10 student employees per shift . The Retail Lead will assist and support the initiatives of management to maintain the integrity of policies and procedures. Under general supervision of the Retail Supervisor, the Retail Lead will ensure employee performance including but not limited to food/beverage preparation, customer service, the overseeing of transactions through a point-of-sale system, stocking, and job duty accountability. Further, the Retail Lead will assist with inventory, ordering, scheduling, student worker training, as well as maintain the standards of a sanitary working environment. The Retail Lead supporting Mobile operations will ensure mobile operations such as Food Trailer logistics are in place and support Food Truck operations on campus. Frequently, this position will utilize University vehicles to travel from location to location supporting these logistics as well as transporting the Food Trailer to location.

Operational Coverage

While on shift, ensure that all employees are following policy and procedures. Ensures employee scheduling to given labor shell, and records time and attendance alterations to the guidelines of the Attendance Policy. Utilizing pars and order history, maintains adequate stock levels of products and supplies and merchandises them as accordingly. Provides and coaches friendly and efficient customer service. Provide coverage to staffing of any position per operational need. Communicates the needs of employees and customers to management. Required to maintain an acceptable attendance record, be punctual, and meet deadlines.

Food and Workplace Safety

Maintain the temperature logs for hot and cold held items. Ensure all surfaces are cleaned and sanitized. Inspecting of perishable products for quality, identify problems, and report to management. Ensure student employees are following safety and hygiene guidelines. Maintain the waste log. Keep preparation, storage, and service areas clean/debris free; proactively identify & correct hazards and issues.

Training & Oversight

Lead and direct a team of student employees while on shift. Utilizes and maintains the student employee training program. Assist in assigning specific jobs for student staff as to keep them on task and to meet goals and deadlines. Utilize and maintains the Opening and Closing Checklists and ensures staff is following guidelines. Receive & review incoming shipments and confirm quality of product entering facility, as well as accurate product delivery and invoicing. Delegates and assigns a wide range of tasks to student employees. Works to ensure prevention of injuries within the operation.

Utilize University vehicles to ensure mobile food operations are in place on a daily basis.

EDUCATION and EXPERIENCE

• High school diploma and/or equivalent certification/experience/training.

AND

• 3 years of experience.

CRITICAL KNOWLEDGE and EXPEREINCE

• Ability to communicate effectively with a diverse group of people.
• Ability to perform basic mathematical equations.
• Ability to read, write, and follow oral and written instructions in English. Required Legible handwriting and proficiency with computers.
• Must be able to work the hours of a 40-hour work week with the possibility of working weekends and evenings.
• Ability to accurately handle money.
• Ability to handle checks and complete credit card transactions.
• Higher education food service experience. (Preferred)
• Retail or restaurant experience. (Preferred)
• Prior cashiering experience. (Preferred)
• Prior merchandising experience. (Preferred)
• Experience leading teams. (Preferred)
• Experience food preparation and general maintenance of a kitchen or dining area.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/