CJN Business Analyst

POSTING TYPE: This is a non-Dakota County recruitment
DEPARTMENT: Criminal Justice Network
HOURS: Full-time
SALARY RANGE: $81,135 - $105,863/Annually
LOCATION: Inver Grove Heights, MN
FLSA Status: Exempt
CLOSE DATE: 4:30 p.m. on Monday, October 27th, 2025

This is a non-Dakota County recruitment. CJN staff will collect materials, manage the recruitment process and answer candidate questions.

Interested applicants should send a cover letter and resume which outlines qualifications to Mary Cerkvenik, CJN Executive Director, at mary.cerkvenik@co.dakota.mn.us by end of business Monday, October 27th, 2025.

**All questions should be directed to Mary Cerkvenik at 651 438-4559 or Mary.Cerkvenik@CO.DAKOTA.MN.US**

• Bachelor's Degree in business administration, computer science or information systems;

• 3 years of experience in IT Business Systems Analysis;

• 3 years of experience in requirements gathering, system specification writing, and project/task execution;

• 3 years facilitating and coordinating user groups

• Agile software lifecycle or Scrum project process experience
• Technical understanding of relational data base structures
• Create and manage user stories
• Experience with criminal justice business processes is a plus
• Strong written and verbal communications skills

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Meet with stakeholders and end users to define, confirm, and create business, operational, and system goals and requirements based on unique and varying organizational operations and goals.
2. Facilitate or support system design and prototyping sessions through the creation and generation of ideas to meet the diverse goals of stakeholders.
3. Create and assist with scope, objectives, and parameters of projects and initiatives.
4. Collaborate in planning, development, and implementation of new applications or enhancements to existing systems on behalf of a multitude of operational and business user needs.
5. Provide input into project plans, including scope, scheduling, and task tracking.
6. Assist with development of system design specifications based on business needs.
7. Create workflow diagrams and use cases based on a wide range of agency processes, and assist with the creation of test plans to guide development.
8. Assist with system testing, including end-user validation and feedback.
9. Provide ongoing user support, including troubleshooting technical issues, escalating when necessary, and documenting resolutions.
10. Develop and deliver end-user training on new and existing systems, including hands-on sessions, group workshops, and creation of user manuals and guides.
11. Perform other related duties as assigned.

• Strong understanding of system analysis, design, implementation
• Excellent communication skills-both technical and non-technical, written and verbal
• Customer-focused with strong troubleshooting, documentation, and follow-through skills
• Ability to develop user documentation, training materials, and technical manuals
• Ability to think through problems and develop practical, thoughtful solutions
• Excellent interpersonal and team collaboration skills
• Organized, detail-oriented, and self-directed
• Ability to manage competing priorities and meet deadlines
• Highly self-motivated and directed
• Strong commitment to public service and user satisfaction

• The work requires sitting for extended periods of time, although some physical effort may be required.
• Work is typically performed in an adequately lighted and climate-controlled office. Work is performed in an office setting, with exposure to moderate noise and a regular flow of people. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury. Work is light duty and sedentary with ability to lift, carry or push up to 25 pounds.
• Equipment used for this position may include, but is not limited to, personal computer, printer, copier, word processing software, data modeling software, and presentation software.
• This position is frequently exposed to mental effort and stress, is assigned to changing priorities, and performs work requiring great attention to detail under deadlines.
• The ability to operate and interact with computers or other office equipment via keyboard, mouse, or touch screen is required.
• A valid Class D driver's license and the use of a personal vehicle may be required, or ability to secure transportation to client sites and conferences. Mileage expense reimbursement will be based on CJN's personal vehicle use policy.?
• Some positions may be available as hybrid, with management approval.