FINANCIAL COUNSELOR

General Purpose of Job:

Provide insurance-based services focusing on registrations, insurance authorizations, and referrals in order to maximize the value, potential, and satisfaction of our customers.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Assist in the preparation of reports including patient satisfaction results, surveys, various chart audits, draft and independently prepare special reports/analyses for review by the Medical Director and Department Manager.
• Work simultaneously on several projects while keeping the Department Manager informed of progress and problem areas.
• Obtain third party payer insurance authorizations and maintain detailed records of proof of receipt of same.
• Coordination of office activities such as requisition of supplies/inventory control, mail processing, and maintenance of office equipment.
• Assist in the coordination of special projects.
• Performs various typing duties such as correspondence, forms, tables, charts and records for case management.
• Conduct Ambulatory Chart Reviews and JCAHO departmental audits as needed.
• Prepares case conference list and patient charts and distributes accordingly.
• Verify insurance coverage for patients as needed for case management and general operations.