Home Health Support Assistant

At-Heart Home Care & Hospice

Full-Time

Schedule: Monday - Friday Hours: 8:30 - 5:00

Office location: Virginia Beach, VA

Licensed Practical Nurses (LPNs) with experience in a Home Health office setting are strongly encouraged to apply!

At Home Care Health is seeking a Home Health Support Assistant to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Come join our incredible team of clinicians and supportive leadership and make a meaningful impact with your career today!!!

Our comprehensive benefits include:

Medical, dental and vision
• Short- and long-term disability
• Life insurance
• Tuition reimbursement and discounts
• Paid time off
• 401(k) retirement savings plan
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee discounts

The Home Health Support Assistant, under the direction of the Branch Manager and/or Administrator, assists with the clerical and administrative support components of the home health and private duty operations and patient care processes, which includes responding to incoming calls, managing paper flow, maintenance of patients' records, processing requests for release of patients' records, procuring and stocking/dispensing medical and office supplies and equipment, maintenance of lab requests for billing purposes, duplicating and distributing interoffice forms, managing distribution of interoffice correspondence, registering patients into and maintaining the tele-monitor program (if applicable), and performing other duties as directed by the Branch Manager and/or Administrator.

Education and Experience Requirements:

* High school diploma or equivalent
* One year of clerical/office responsibilities
* Working knowledge of Microsoft Word, Excel and Outlook
* Excellent customer service skills
* Knowledge of medical terminology, a plus

Competency, Skills and Abilities

* Strong interpersonal skills
* Excellent verbal and written communication skills
* Ability to prioritize tasks and manage multiple projects
* Strong analytical and problem-solving skills
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction