Performance Excellence Operations Consultant

Location: Lee Health Corporate Center 4211 Metro Parkway, Fort Myers, FL 33916
Department: Analytics Center of Excellence
Work Type: Full Time | Shift: Day (Hybrid position)
Pay Range: $92,352 $120,036.80 annually

At Lee Health, were transforming data and process insights into action that improves patient outcomes and operational performance. As a Performance Excellence Operations Consultant, youll play a vital role in helping our organization continuously improve how we serve our patients, our community, and each other.

In this high-impact, consultative role, youll collaborate across departments to design and lead large-scale operational improvement initiatives, serve as a trusted advisor to leadership, and help shape a culture of innovation and continuous improvement. Youll blend analytical expertise, creative problem-solving, and facilitation skills to make measurable, lasting change.

• Lead system-wide and department-level performance improvement projects aligned with Lee Healths strategic goals.

• Serve as a coach, facilitator, and change agent for operational excellence initiatives.

• Use data-driven insights, Lean/Six Sigma methodologies, and design thinking to optimize processes and outcomes.

• Collaborate across teams to identify performance gaps, streamline workflows, and enhance patient and staff experiences.

• Build trusted partnerships with leaders and staff across all levels of the organization.

• Education: Bachelors degree required; preferred fields include Industrial or Systems Engineering, Nursing, Business or Healthcare Administration (with quality/operations improvement emphasis), Organizational Development, or a related science field.

• Experience: At least 2 years in a consultative or performance improvement role with a proven ability to lead complex, multi-stakeholder projects.

• Certifications (Preferred): Lean Six Sigma, PMP, Change Management, or Sterling/Baldrige Examiner.

• Skills:

  • Expert facilitation and communication skills (virtual and in-person).

  • Strong analytical, project management, and problem-solving abilities.

  • High emotional intelligence and adaptability in dynamic environments.

  • Ability to influence and build consensus across diverse teams.

As one of Floridas largest not-for-profit health systems, Lee Health is nationally recognized for excellence in patient care and innovation. We offer a collaborative, forward-thinking environment, competitive compensation, comprehensive benefits, and professional development opportunities. This hybrid role allows flexibility while keeping you connected to the mission of improving health and saving lives every day.

Ready to make an impact?
Join us and help drive operational excellence that transforms the future of healthcare at Lee Health.