Program Assistant I

Program Assistant:

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.

HOC's Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC's waitlist.

Reporting to the Programs Supervisor, the Programs Assistant will serve as a valuable contributor to the Resident Services team by providing support to the Resident Services Programs team.

Note: This is a hybrid position. Employees are eligible to work remotely two days a week once the 6-month probation period has been successfully completed.

Essential Job Duties include, but are not limited to the following:

• Provide administrative and programmatic support for the Resident Services Programs team.
• Assist in developing and maintaining program calendars;
• Respond to customer inquiries via email, phone, and mail in a timely manner;
• Produce billing requests and create purchase orders;
• Assist with planning special projects as needed;
• Maintain concise and complete records on programmatic activities of clients; and
• Assist with compiling and submitting reports and information.
• Perform other related duties as assigned.

Minimum Qualifications

Experience:

• At least two (2) years of administrative/clerical experience required.

Education:

• High School diploma or equivalent required.
• An equivalent combination of education and experience may be accepted.

Knowledge, Skills and Abilities:

• Knowledge of office practices and procedures is required.
• Basic computer skills including proficiency with MS Office Suite.
• Detail-oriented, have excellent organizational and interpersonal skills
• Ability to communicate effectively, both orally and in writing.
• Ability to work efficiently and independently.

* Grade 14 - Min: $47,854 / Mid: $61,842 / Max: $75,829 | Salary determined by departmental budget - Offer commensurate with experience.

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.