Security Officer - Front Desk Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk Specialist in Malvern, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more.

Join Allied Universal as a Front Desk Security Professional at a premier financial institution location. In this pivotal role, you will be the first point of contact for visitors and staff, providing exceptional customer service while monitoring access and performing security-related checks. You will help to deter incidents by maintaining a professional presence and utilizing technology to log entries and exits. Our team thrives on reliability, teamwork, and integrity, and we are committed to fostering a caring, people-first environment. If you are agile, adaptable, and ready to make a difference, we encourage you to apply.

Position Type: Full Time

Pay Rate: $19.25 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist visitors, employees, and/or contractors at the front desk, providing a welcoming presence for all individuals entering the location.
• Monitor access points and verify identification to help to deter unauthorized entry in accordance with site-specific policies and procedures.
• Provide customer service by answering questions, addressing concerns, and directing individuals to the appropriate personnel or areas within the facility.
• Maintain detailed logs and records of daily activities, visitor check-ins, and any security-related incidents in alignment with Allied Universal's standards.
• Respond to incidents and critical situations in a calm, problem-solving manner, following emergency response protocols as needed.
• Communicate promptly with Allied Universal management and client representatives regarding security-related issues or concerns that arise at the front desk.
• Remain alert and observant to help to deter potential security-related risks within the lobby or entrance area.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.