BFT TEMPORARY PHLEBOTOMIST NEEDED FOR NORTH END COMMUNITY HEALTH!

The Phlebotomist III is responsible for providing phlebotomy services in the lab to North End Waterfront Health (NEWH) patients as ordered by treating providers. The individual draws blood via venipuncture or skin puncture on infant, children, teens, adults and elders. Obtains urine samples and collects various samples for culture. Explains safety protocols and procedures to patients. Is responsible for daily quality measures of Point of Care testing and annual POCT competency of colleagues with final oversight by Nurse Manager.

• Performs venipuncture and skin puncture on infant, children, teen, adult and elder patients.
• Maintains, and updates knowledge of phlebotomy and specimen collection requirements including requisitions, handling and disposal.
• Annually participates in hospital/NEWH required safety education, patient privacy education and skill competency verification.
• Provides excellent customer service to patients and co-workers.
• Checks patient identification against requisition prior to, and at the end of all specimen collection procedures by checking that all information on requisition (s), patient identification tools, and all labels are an exact match.
• Locates vein and draws requested bloods following standard phlebotomy techniques; determines need for special equipment for problem veins.
• Instructs patients in correct procedure for obtaining urine samples and provides patient with proper collection materials
• Ensures adherence to schedules for timed tests such as glucose tolerance and drug levels, and special tests such as STATS, blood culture, and tests required to be obtained in a fasting state including POCT tests
• Identifies a wide variety of tests; selects appropriate tubes for tests, according to the size and metric volume; estimates quantity of blood needed in relation to tests ordered; assembles all necessary equipment; obtains tubes according to the established correct order of draw; labels tubes with patient name, unit number, and date initials requisition; prepares samples for storage/transportation.
• Performs guaiac on stool cards returned to practice in mail, sends results to patient and ordering provider.
• Ensures specimens are ready for transport according to daily schedule.
• Logs and records transport activity accurately.
• Follows all safety (including infection control and hazardous material) policies and procedures.
• Notifies Nurse Manager of unsafe conditions.
• Delivers patient reports and assists in printing/collating of patient reports as needed.
• Arranges STAT specimen transport to MGH or Quest Diagnostics when needed.
• Knows how to respond to emergency in lab such as syncope with venipuncture.
• Assists nurse manager with annual waived testing to other Phlebotomists, MAs, LPNs and RNs
• Responsible for laboratory orientation and training of all new Phlebotomists, MAs, LPNs and RNs

• All duties as requested by provider, nurse manager or designee

• High school diploma or equivalent required
• Graduate of training program that includes phlebotomy skills e.g. MA, Phlebotomist, EMT, CNA or equivalent required

• Current Basic CPR certification required
• Phlebotomy certification; or other accredited training program that includes phlebotomy course training required
• National certification in phlebotomy preferred
• Promotes patient satisfaction
• Adheres to the North End Waterfront Health's standards, policies and procedures
• Adheres to infection control and hand hygiene protocols
• Must be responsible for own professional development
• Phlebotomy skills required
• Epic experience preferred
• Computer skills required
• Ability to work with all age groups
• Knowledge of Italian and/or Spanish helpful but not required
• Comfortable in a practice environment/culture that promotes ongoing change toward process improvement
• Demonstrates clinical competencies to manage POCT
• 5 or more years of prior phlebotomy work experience required
• Ambulatory health care facility
• Supervision of other Phlebotomy staff in the absence of the nurse manager