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Shelter Monitor

The Salvation Army USA Central Territory
United States, Iowa, Waterloo
89 Franklin Street (Show on map)
Oct 29, 2025

***Full- Time 40 Hours Per Week, Women and Children Shelter Overnights, Monday- Friday, 12:00 A.M.- 8:00 A.M.

Pay Rate: $15.00 Per Hour***

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Provide support to the Emergency Shelter Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.

Essential Duties and Responsibilities:



  • Conduct intake interviews of incoming residents into the shelter.
  • Assign a proper room; distribute needed bedding and personal care items.
  • Provide necessary supervision of shelter and residents, assuring that rules and policies are
    being followed. Maintain an awareness of resident's needs through Care Management
    sessions.
  • Update resident's Service Plans.
  • Answer phone calls take messages when appropriate.
  • General cleaning as necessary.
  • Administer breathalyzer and drug testing.
  • Review Staff Changeover and update as needed.
  • Conduct room inspections and enforce cleaning rules for areas.
  • Be responsible for over-all cleanliness of the shelter areas.
  • Update HMIS (Homeless Management Information System) database, including care management
    notes, services provided and coordinated entry and intakes and exits.


  • Other duties as assigned.



Supervisory Responsibilities: N/A

Education and/or Experience: High School Diploma or equivalent required, and a minimum of 1 year
experience

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or
ability required for this position.




  • Ability to be flexible and able to work on multiple projects or tasks simultaneously
  • Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As
    well as the ability to access payroll, timekeeping and personal data via a web-based system.
  • Administrative skills to include utilization of standard office equipment, data entry, 10-key,
    attention to details and filing.
  • Good communication skills both written and spoken, and ability to maintain effective working
    relationships.

  • Demonstrated ability to handle confidential matters.


Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license
from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program
to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully
complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Physical Requirements: The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee may often be required to engage in rigorous activities. Limited amount of physical effort
required associated with walking, standing, lifting and carrying objects up to 10 pounds regularly, and up
to 50 pounds occasionally.

Working Conditions: The work environment is a business office setting with office equipment, light
traffic and moderate noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as
an employee of The Salvation Army to undermine its religious mission


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