Salvation Village Program Directorr-11-001 Carson DHQ (Divisional Headquarters)

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

Working as part of a multidisciplinary team, the Program Director is responsible for evaluating and directing the care and supervision of residents and staff. The Program Director formulates and plans all phases of the program and oversees program operations in accordance with Salvation Army policies and procedures and contract regulations. The Program Director engages in the execution of the program, continually evaluates the effectiveness of the services that are provided and seeks new funding opportunities to fulfill community needs and professional development. The Program Director encourages community participation and support.

Essential Functions

• Monitor, implement and enforce the applicable policies of the program.
• Ensure compliance with all applicable laws and regulations that govern the program, including Title 22 specifications.
• Ensure the accuracy of resident records, evidence of goals completed, and the compilation of data for demographic reports.
• Participate in quality management meetings by providing up to date information on resident's outcomes as required by funding contracts.
• Maintain and update residents' information as required by HMIS.
• Recruit, screen, develop, supervise, discipline train and manage staff.
• In collaboration with the Divisional Homeless Services Director, assist with employee education and training.
• Facilitate regular team meetings where staff are encouraged to work together to fulfill the program's mission.
• Provide monthly supervision for the Program Manager and Program Coordinator while regularly evaluating their performance.
• Ensure the scheduling of front-line staff as required by our government contracts.
• Liaise with other governing agencies regarding incident reports, extensions and other established procedures.
• Document monthly invoices from funders and vendors.
• Perform monthly statistics as required by The Salvation Army.
• Rotate on-call status with Program Manager.
• Ensure HIPPA compliance regarding all client matters.
• Prepare the annual budget in coordination with the Divisional Homeless Services Director and Finance Department.
• Monitor and control all expenditures of the program, keeping track of budget constraints and maintaining the program within budget.
• Promote healthy communication among clients, staff, and the community.
• Process, investigate, and resolve all grievances or suggestions received from clients, employees, funding sources, local community and DHQ.
• Attend regular community meetings and quarterly divisional meetings.
• Coordination of the Advisory Council, ensuring strong community support for successful program delivery and financial viability.
• Other duties as assigned.

PAY RATE: $85,000.000-$90,000.00/yr

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Environmental temperatures vary between 68 to 95 degrees. Ability to lift up to 50 lbs.

Minimum Qualifications

• BA in human services field, social work, business administration or related field. Masters preferred.
• Minimum three years program management experience, including administration, budgeting, program and performance management.
• Experience working with homeless youth/individuals.
• Must have a valid driver's license.
• Must be able to pass a criminal background check.
• Ability to read, write, speak and understand English.
• Bilingual English/Spanish preferred.
• TB screening within the first month of employment.

Skills, Knowledge & Abilities

• Demonstrates strong supervision skills.
• Demonstrates excellent written and verbal communication skills.
• Must be culturally sensitive and non-judgmental.
• Knowledge of the sensitivity regarding issues of homelessness, mental illness, substance use and TAY populations.
• Knowledge of the requirements for providing the type of care and supervision needed by chronically homeless populations, including the ability to communicate with such residents.
• Knowledge of and ability to comply with applicable law and regulations, including licensing regulations and Supportive Housing Program policies and procedures.
• Ability to maintain and supervise the maintenance of client records.
• Ability to direct the work of others.
• Ability to recruit, hire, train, and evaluate qualified staff.
• Knowledge of basic food nutrition.
• Sets an appropriate image and role model that represents the image and work style that is reflective of The Salvation Army values and culture.
• CPR/First Aid Certification

Bachelors of Social Work (required)

Bilingual English/Spanish preferred. (preferred)
Experience working with homeless youth/individuals. (required)
Minimum three years program management experience, including administration, budgeting, program and performance management. (required)
Masters preferred. (preferred)

Driver's License (required)