New

Financial Aid Counseling & Partnerships Associate

George Washington University

United States, D.C., Washington

Oct 31, 2025

I. JOB OVERVIEW

Job Description Summary:	The Office of Enrollment and Student Success ( ESS) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from the admissions and enrollment process through graduation and beyond, by supporting a connected, comprehensive and student-centered approach to the student experience. An integral component to ESS, the Office of Student Financial Assistance ( OSFA) administers over $430 million in financial aid (institutional grants and federal loans combined) to undergraduate and graduate students, and is responsible for ensuring adherence to federal, state and institutional regulations relating to student financial aid. Reporting to the Executive Director, Student Financial Assistance, the Financial Aid Counseling & Partnerships Associate is responsible for relationship management and development of their designated student populations, customer, or programs. Financial Aid Processing * Demonstrates a firm knowledge of financial aid servicing, counseling, awarding, needs assessment and packaging. * Understands the academic timelines/calendar for all designated student populations. * Creates and manages the project plan for their designated student population, or customer. Compliance: * Demonstrates the appropriate state-level finance issues and professional conduct to ensure compliance with state and federal laws. * Identifies financial aid questions, issues/concerns for relevant scholarships. Communications: * Acts as liaison with all the designated student population programs. * Provides timely, professional, and helpful customer service to students and staff. * Builds relationships with key contacts within the academic schools and with campus partners. * Delivers polished and engaging presentations to different audiences. * Manages stakeholder engagement plan. Data Management: * Uses GW systems in Office of Financial Aid to record, track, and analyze student questions, and engagements. * Collects and analyzes relevant student data. * Performs data collection, data analysis, and effective data visualization. * Conducts qualitative data analysis (such as conducting focus groups; structured or unstructured interviews; short questionnaires). The position is based at GW's Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:	N/A
Preferred Qualifications:	* Knowledge and experience with financial aid processes for students * Demonstrated program management experience * Strong presentation, interpersonal, networking, and organizational skills * Strong organizational, multitasking, and time-management skills * Attention to detail * Ability to take initiative * Ability to contribute in a team environment * Ability to work effectively with multiple stakeholders * Demonstrated ability to work independently, meet deadlines * Takes responsibility to accomplish job assignments within reasonable deadlines. People Skills: * Active listening skills * Problem-solving skills * Caring and helpful demeanor * High degree of composure and professionalism
Hiring Range	$51,455.52 - $84,850.51
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Enrollment Management
Family	Enrollment Services
Sub-Family	Financial Aid
Stream	Individual Contributor
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday - Friday, 8:30 am - 5:30 pm
Will this job require the employee to work on site?	Yes
Employee Onsite Status	Hybrid
Telework:	Yes
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013898
Job Open Date:	10/31/2025
Job Close Date:	11/14/2025
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.