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Lead Analyst, Indirect Tax

The J.M. Smucker Company
United States, Ohio, Orrville
1 Strawberry Lane (Show on map)
Nov 08, 2025

Your Opportunity as the Lead Analyst, Indirect Tax

Location: Orrville, OH

Work Arrangements: hybrid, 30% in office expectation

In this role you will:

  • Lead overall day-to-day U.S. domestic sales and use tax function

  • Develop knowledge of plant locations and operational activities to ensure accurate sales and use tax compliance and reporting

  • Liaise with external sales and use tax compliance partner to support timely monthly tax filings

  • Monitor domestic sales tax legislation and maintain sales tax rates in Vertex

  • Research, issue and manage direct pay permits and sales tax exemption certificates, including supervising tax staff in the preparation and issuance of certificates

  • Lead collection and maintenance of customer exemption certificates, including coordinating with customer logistics team as required

  • Respond to tax notices and research pending issues

  • Lead tax audit activities from tax authorities, as well as internal or external reverse audits, by compiling IDRs, reviewing findings, participation in meetings with tax authorities, and presenting positions

  • Review journal entries as a part of month-end close related to sales and use tax

  • Reconcile sales and use tax accruals quarterly and annually

  • Develop and maintain documentation of indirect tax processes

  • Develop detailed understanding of current indirect tax process to identify opportunities for improvement

  • Collaborate with cross-functional teams and external partners to transform and elevate the sales and use tax process

  • Collaborate with Purchasing and other cross-functional teams to ensure timely communication of upstream and downstream system and process changes to ensure proper treatment for sales and use tax

  • Assist with legal entity restructuring projects, on-boarding new acquisitions and transition of divested companies

  • Assist business partners in building indirect tax budgets as it relates to projects and business operations

  • Supervise analysts and interns

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • Bachelors in Accounting;

  • 3+ years related tax experience and/or relevant operations experience

  • Experience with sales and use tax at either the corporate or operational level

  • Experience with web-based tax solutions

  • Experience with an exemption certificate management system

  • Ability to collaborate with cross-functional team members and external business partners

  • Ability to manage high volume of activity

  • Ability to work with all levels of management

  • Attention to detail and process-focused approach to accomplishing key tasks and delivering high quality work products

  • Excellent organization and analytic skills

  • Flexibility to changing business needs and evolving work environment

  • Intermediate Excel experience (E.g., v-lookups and pivot tables)

  • Ability to travel 5-10% annually

Additional skills and experience that we think would make someone successful in this role (not required):

  • CPA and/or master's degree

  • Experience with plant operations

  • Experience with Oracle, Vertex (tax engine) and Spotfire/Tableau

  • Experience with an exemption certificate management system

  • Prior user experience with Oracle/Hyperion applications, online tax research services and other web-based tax solutions

Learn More About Working at Smucker

  • Our Total Rewards Benefits Program

  • Our Thriving Together Philosophy Supporting All Impacted by Our Business

  • Our Continued Progress on Inclusion, Diversity and Equity

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