James Bed Controller

Scope of Position

Bed Transporter is responsible for the collection, distribution, and cleaning of patient transport equipment (beds) within the Medical Center.

Position Summary

The Bed Transporter is responsible for managing all aspects of patient transportation equipment which impact operations and customer satisfaction (internal and external) within designated service areas. Facilitates communication and supports an environment conducive to delivery of high-quality service to customers. Responsibilities may include allocating appropriate equipment to designated patient care areas as well as designated hospital lobby and entrance/exit locations and storage areas, routine rounding all assigned building locations on the hospital premises, accepting jobs on an iPod for pick-up or delivery, responding to messages on an iPod, answering assigned Cisco phone whenever called, cleaning equipment, deep cleaning equipment, inspects equipment for safe operating conditions and communicating in a timely manner any issues or concerns, keeping work areas clean (i.e. changing trash bags, changing linen bags, sweeping, insuring glove and sani-wipe stations are kept neat and orderly), re-stocking gloves and sani-wipes to appropriate designated areas.

Staff interacts hospitably, cheerfully, and supportively with patients, clinical staff, visitors, and work colleagues. The WMC values the interactions of our patients in all aspects of their care, therefore integrity and contribution to the group effort are expected and require the utmost in customer services standards. Satisfaction is measured officially by a patient survey on behalf of the Federal Hospital Consumer Assessment of Healthcare Providers System (HCAHPS), a federally instituted evaluation that includes specific questions on the cleanliness of healthcare facilities.

Minimum Education Required

Per Classified Civil Svc Specs

Required Qualifications:

Ability to add, subtract, multiply, and divide whole numbers and to read and write simple sentences plus: 1 course in record keeping (or 1 mo. exp.); 1 course in inventory control (or 1 mo. exp.); or equivalent.