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Occupancy Specialist II

Washington County, OR
$26.54 - $32.26 Hourly
medical insurance, dental insurance, vision insurance, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Oregon, Hillsboro
155 North 1st Avenue (Show on map)
Nov 08, 2025

THE POSITION

The Department of Housing Services is recruiting for an Occupancy Specialist II to support the Rental Assistance Division and assist with the organization of key functions to bolster our work of providing housing stability in Washington County.

This position will help the federal vouchers program, including but not limited to Housing Choice Vouchers (Section 8), Veteran Affairs Supportive Housing, and Mainstream vouchers serving low-income households in Washington County. The Occupancy Specialist II positions are the housing case managers responsible for eligibility review, rent calculation, balancing strong communication skills with a strong understanding of landlord tenant laws, lease agreements, and housing quality standards, providing supportive services, resources, compliance and other aspects of human services.

The Department of Housing Services (including the Housing Authority of Washington County) is an innovative organization responsible for rent assistance, affordable housing development, and homeless services programming across our community. The Housing Authority of Washington County is a Moving to Work (MTW) agency utilizing federal and regional funds for rental subsidies. We are a dynamic team that embraces collaboration, work-life balance, and a supportive workplace environment, and we are passionate about the work we do to serve and support our community. For more information, please click here.

This position may be eligible for a hybrid work schedule after initial onboarding and is subject to department need.

An ideal candidate will have experience screening and supporting eligibility for social services programs. They will also demonstrate ability to participate in inter-agency efforts to support individuals with specific barriers to successful housing. They will have a flexible and well-articulated customer service outlook that includes the ability to communicate effectively with internal and external customers, and community partners. This position requires a high level of transactional work product with the ability to follow guidance and reference policy for back up support. Organization skills and the ability to pivot in a fast-paced customer-centric environment and work with the public in person, through email, and over the phone to support participation and application to housing programs, are essential in this position.


ESSENTIAL JOB DUTIES

To review the complete classification and list of knowledge, skills, and abilities for this position, click here: Occupancy Specialist II.


MINIMUM QUALIFICATIONS

Education and Experience:

  • Possession of a high school diploma or equivalent; AND
  • One (1) year of work experience in housing programs, case management, residential services, or other social services.
Additional Requirements:
  • Must pass a criminal background check post-offer.
  • Possession of a driver's license valid in the State of Oregon and an acceptable driving record per Washington County Policy.

Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.


SUPPLEMENTAL INFORMATION

Our commitment to you:
Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community.

Selection Process:

1. Apply today! In lieu of a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law.

2. Minimum Qualifications (MQ) Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received. The timeframe to review will be the week of November 23, 2025.

3. Subject Matter Expert (SME) Review: Your responses may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). This process will begin the week of November 30, 2025 and may take up to 2 weeks.

4. Panel Interviews: Generally, the top 6 - 8 candidates will be invited to participate in a panel interview.

5. Conditional Offer: The top candidate will be required to successfully clear a third-party background check and driving check as pre-employment conditions.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference:
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.

Accommodation under the Americans with Disabilities Act:
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status of Your Application:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.

Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov

Additional Resources:

  • New to GovernmentJobs.com? Visithttps://www.governmentjobs.com/home/applicationguidefor a comprehensive, step-by-step guide on the application process.
  • For technical support, contact Government Job's Live Application Support at 855-524-5627.

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