Deputy Court Clerk

Join the City of Allen-a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence."

At the City of Allen, our employees bring the PRIDE values to life:

• People First - Prioritizing others

• Respect - Treating everyone with courtesy and dignity

• Integrity - Serving with honesty and trust

• Deliver - Following through and exceeding expectations

• Excel - Driving innovation and continuous improvement

We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

• Provides customer service by answering incoming phone calls, responding to questions, providing requested information and documents, processing citations, assisting the public at the customer service windows, setting court dates, processing deferred disposition and driving safety course options, processing compliance options, and receiving payment of fines, fees and costs.
• Provides administrative services by accurately filing citations and other court documents within the court's established filing system; by maintaining daily operational statistics for data and trending reports; maintaining and balancing a cash drawer daily; and assisting the Municipal Court Administrator, the Court Supervisor, other Deputy Court Clerks, the Municipal Court Judge, Prosecutors and Law Enforcement Officers, as needed.
• Provides data entry services by entering citation information into the court's case management software system and maintaining the constantly changing status and actions of court cases in the court's case management software system.
• Prepares sworn complaints against individuals for traffic citations and Class C misdemeanor offenses. Prepares court notices, summons, and subpoenas for service. Prepares other related documents for trial and/or collection of fines, fees and costs.
• Corresponds with attorneys and other court-related departments and divisions, in the course of carrying out duties and assignments, by mail, email, fax, and phone.
• Receives incoming correspondence and requests, requiring acute decision-making skills to determine the appropriate court operation/action to perform or apply to assist in moving court cases accurately through the Municipal Court process.

Education & Experience
Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining:

• High School diploma or equivalent plus one (1) or more years of relevant experience. Training in municipal court operations, or a related field is preferred.

Other combinations of education and experience may be considered.

Conditions of Employment

• Safe driving record and Valid Texas Class C Driver's License

• Clear criminal background check and pre-employment drug screen

• Bilingual in Spanish is preferred

• Must be able to pass required pre-employment screenings, CJIS and fingerprint check, and have the ability to comply with state and federal requirements for Criminal Justice Information Security standards.

Hours/Work Schedule

• This is a full-time non-exempt position with benefits.

• Monday - Friday, 8:00 am - 5:00 pm.

Knowledge of:

• City rules, regulations, policies, and procedures.
• Policies, practices, procedures, and legal terminology related to the Court system.
• Modern office practices, procedures, and equipment.

Skill in:

• Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.
• Assessing and prioritizing multiple tasks, projects and demands.
• Providing outstanding customer service and conflict resolution.
• Operating a personal computer utilizing a variety of business software.
• Reading and understanding City, State and Federal rules and regulations.
• Creating, preparing, writing, and proofing reports, documents, and correspondence.
• Working well under pressure and exercise tact in trying situations.
• Effectively communicating in both oral and written format.

Physical Demands and Work Environment

This position is classified as sedentary and requires the physical ability to perform the essential functions of the role. Reasonable accommodations may be made to enable individuals to perform these functions. Typical physical demands include:

• Primarily sitting, with occasional walking or standing to access files or office areas

• Occasional bending, reaching, or stretching to retrieve materials or supplies

• Lifting or carrying items weighing up to 10-15 pounds, such as files or office supplies

• Frequent use of hands and fingers for typing, filing, copying, and operating office equipment

• Adequate vision and hearing to review documents and effectively communicate with staff and the public

Work is primarily performed in an office setting, with occasional work outside the office during programs, meetings, or special events. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.