Security Officer - Front Desk Concierge CRE

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge CRE in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal in a commercial real estate location, you will be the first point of contact for guests and tenants, providing exceptional customer service and communication. Your responsibilities include managing access control, monitoring entry points, assisting visitors, and supporting building operations. You will play a key role in creating a welcoming environment while helping to deter security-related incidents through your presence and professionalism. Join our team where reliability, teamwork, and integrity are at the core of everything we do.

Position Type: Full Time

Pay Rate: $24.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide exceptional customer service to visitors, tenants, and employees at the front desk, following site-specific security-related procedures and policies.
• Monitor access and manage visitor and employee check-in and check-out processes to help to deter unauthorized entry at the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as needed according to established protocols.
• Maintain accurate logs and records of daily activities, incidents, and visitor information as required by the client site.
• Serve as a primary point of contact for inquiries and requests at the front desk, providing information and assistance as appropriate.
• Assist with emergency response activities following Allied Universal and client site protocols, when appropriate.

Minimum Requirements:

• A Guard Card or license is preferred.
• The ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• The ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.