Intake & Eligibility Specialist

The Intake and Eligibility Specialist will perform initial intake and eligibility assessment of clients seeking services through the Division of Child & Family Services. Assist clients in completion of subsidy application process and verification of documentation.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Pay Range $22.00 - $24.00
• Casual work environment
• 4 weeks of Paid Time Off
• Medical
• Dental
• Vision
• Paid Life Insurance
• Tuition reimbursement up to $5000 per year
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission with an outstanding Community Action Agency

Duties and Responsibilities

• Coordinate with Program to ensure program capacity.
• Communicate with clients via telephone, internet and in person and advise of program requirements.
• Enter client information into appropriate databases. Ensure all data is entered accurately in all required databases, including Kinderwait, Child Plus,and eCCIMS.
• Ensure all required documents are included in the child's file.
• Process all status changes for enrolled children.
• Complete reassessments as required by the funding source.
• Develop and maintain relationships with key stakeholders.
• Assist with the administration and record-keeping of the program.
• Provide Intake Manager with client tracking numbers as requested.

Successful Candidate will Possess:

• Proficient computer skills required in basic computer software and data collection systems.
• Demonstrated ability to prioritize work and problem solve.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to maintain accurate records and maintain confidentiality of information.
• Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
• Bilingual skills (English, Spanish, Khmer) desired.
• Evidence of recent Mantoux, physical exam, and MMR.
• CORI/DCF/Fingerprinting.
• 1-2 years' experience providing intake and referral services, community outreach or other related social service functions.

Education:

HS or equivalent required

EEO/Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.