Customer Service Representative

Put Your People Skills to Work (Literally)

Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start earning a steady income!

Shift: Day Shift, Monday-Friday. *Must work one evening (until 9 PM) per week.

Position Type: DIRECT HIRE

Benefits: Benefits start Day 1 - Medical, Dental, Vision and more!

Pay: $17.20-$17.75

Extras: Bonus Opportunities available.

Health + Welfare stipend adds an additional $4.23-$4.93/hour

Location: Geneseo, NY

Responsibilities:

Do inbound and outbound calls and assist customers with questions and issues

Discuss payment options and negotiate arrangements

Handle emails with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Follow call scripts and document interactions

Represent the company with professionalism and positivity-every time

Experience:

Diploma or GED required; extra education gets you noticed.

Excellent communicator who thrives on persuasion and problem-solving.

Comfortable juggling multiple systems while keeping customers engaged.

Hungry to learn, hit targets, and grow your career.

Strong communication, typing, and organizational skills

Familiarity with standard office systems and procedures

Ability to report to work, in-office, in Geneseo, NY

"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep

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