Director, Analytics Strategy & Operations

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

Job Description:

The Job

In this role, you'll provide key leadership for strategy and operations within SCAN's Data & Analytics team. You will help prioritize SCAN's analytics and AI strategic agenda, own the intake-to-value pipeline, govern the portfolio, and continually improve the team's operating model. You will partner with business and IT leaders to translate objectives into actionable roadmaps, ensure delivery readiness across a SAFe Agile release train, and help cultivate a data-driven culture to support SCAN's mission of keeping seniors healthy and independent.

You Will

• Lead & Develop Team - Direct strategy and operations of our D&A team to foster a high-performing, innovative team culture.
• Strategic Planning & Business Partnership - Help set the analytics strategic agenda aligned to the broader enterprise strategy by serving as a primary relationship manager with executives, leading quarterly planning, and owning OKR alignment and benefit-realization.
• Own Intake and Prioritization - Oversee the intake funnel, score demand, balance capacity, and steward initiatives from conception through implementation via SAFe Agile and Program Increment (PI) commitments.
• Translate Strategy to User Stories - Oversee the conversion of business outcomes into epics, features, and detailed user stories with clear acceptance criteria & 'definition of done.'
• Roadmap, Portfolio & Backlog Governance - Play a driving role in the team's roadmap and overall portfolio management; maintain quarterly PI plans, long-term roadmaps, and track value delivery, velocity, and risk.
• Technology & Vendor Assessments - Determine what new technologies are needed to achieve team and enterprise goals; lead RFI/RFP processes, ROI analysis, and contract negotiations for new D&A tools and services.
• Operating-Model Stewardship - Define and continuously refine delivery standards, SDLC guardrails, and cross-team ways-of-working; ensure alignment with Enterprise IT and SCAN's broader SAFe Agile methodology.
• Lightweight Solution Architecture - Facilitate rapid mock-ups and conceptual designs to validate feasibility and business fit to ensure development of readiness before engineering begins.
• Financial & FinOps Oversight - Manage team budgets, optimize vendor spending, and ensure ROI of team activities and investments.
• Coach Agile & Data Literacy - Champion SAFe, product mindset, and data-driven decision-making through training, communities of practice, and change-management initiatives.
• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
• Actively support the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Your Qualifications

• Education: Bachelors in Business, Computer Science, Analytics, or related; Master's or MBA preferred.
• 10+ years in data & analytics, digital product, or technology strategy roles, including 5+ years leading high-performing teams.
• 3+ years in healthcare payer, provider, or other highly regulated industry.
• Proven portfolio management in a SAFe or comparable scaled-agile environment.
• Hands-on leadership with modern data platforms (e.g., Snowflake, Azure Data Factory, Power BI, Databricks) and legacy systems (SQL Server).
• Track record of successful vendor evaluations, contract negotiations, and technology onboarding.
• SAFe Program Consultant (SPC) or SAFe Product Owner/Product Manager (POPM) preferred
• Strategic & Systems Thinking: Connect enterprise goals to an actionable, measurable analytics roadmap.
• AI & Analytics Thought Leadership: Actively monitors emerging trends in AI, advanced analytics, and data product management to determine how innovative capabilities can be applied to drive strategic value.
• Portfolio & Backlog Tools: Expert with Azure DevOps or similar SAFe-enabled platforms.
• Data Lifecycle Fluency: Solid grasp of data warehousing, data governance, BI, and ML/MLOps best practices.
• Executive Communication: Clear storyteller who influences C-suite, business, and technical stakeholders.
• Analytical & Financial Acumen: Ability to model TCO/ROI and provide strategic guidance on cloud FinOps optimization.
• Change Leadership: Demonstrated success guiding organizations through process and culture transformation.
• People Development: Mentors diverse teams; builds a culture of continuous learning and innovation.
• Resilience & Prioritization: Thrives amid ambiguity, rapidly shifting priorities, and complex regulatory constraints.

What's in it for you?

• Base Pay Range: $147,900 to $254,798 annually

• An annual employee bonus program

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)