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Position:
Product Owner/Analyst
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Location:
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Grand Rapids, MI
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Job Id:
1262
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# of Openings:
4
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Product Owner/Analyst | Full-Time | Remote
The Product Owner/Analyst provides critical support across product planning, requirements gathering, system design, business process improvement, and agile delivery. This role partners closely with policy leaders, technical teams, contractors, and end users to ensure that system enhancements and product increments are well-defined, user-focused, compliant, and aligned with the client's modernization roadmap. The Product Owner/Analyst also performs Scrum Master duties to facilitate delivery and support cross-functional collaboration.
Thinking ahead, seeing beyond, and building together
Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.
With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.
What You'll Accomplish:
Business & Systems Analysis
- Review system and process design documentation for accuracy, alignment, and completeness.
- Obtain, analyze, specify, refine, and validate business, policy, and technical requirements.
- Conduct research to resolve development issues or clarify requirements.
- Facilitate discovery sessions, including coordinating scripts, scheduling, and preparation.
- Conduct stakeholder meetings to refine and confirm development requirements.
- Review vendor deliverables to ensure they meet established acceptance criteria.
- Participate in data conversion, cleansing, and validation activities.
- Maintain system documentation including SharePoint repositories and Azure DevOps Wiki content.
Business Process Development & Coordination
- Orchestrate the development, documentation, and implementation of new or updated business processes.
- Coordinate the integration of new processes with workflow owners, training leads, and process managers.
- Partner with policy and process managers to obtain approvals and coordinate updates to system and business design.
- Plan and conduct requirement, outcomes, and design reviews to ensure alignment with program goals.
Project Metrics, Tracking & Documentation
- Design, collect, maintain, and distribute project metrics to support progress tracking and decision making.
- Create, organize, and maintain product increment documentation, issues, risks, and collaboration records.
- Monitor team collaboration, timeboxing, and adherence to agile practices.
Scrum Master & Product Ownership Responsibilities
- Perform Scrum Master duties to support one or more product increment teams.
- Lead sprint ceremonies, including daily standups, sprint planning/grooming, reviews, and retrospectives.
- Advance roadmap items.
- Ensure product increment outcomes are met and align with roadmap goals.
- Serve as a bridge between the management team and the product increment team to ensure clear communication and alignment.
- Ensure sprint work is properly timeboxed and the team remains productive and focused.
- Identify, remove, or escalate obstacles, blockers, or barriers encountered by the team.
- Facilitate and manage small-scale product increments independently.
- Manage product increment backlogs, including creating and maintaining user stories, PBIs, epics, and features.
- Champion user-focused design by ensuring system users are included throughout design, development, and testing.
- Track, manage, and communicate issues and risks associated with product increments.
What You'll Bring:
- Hands-on experience with agile methodologies and Scrum practices.
- Strong ability to facilitate stakeholder discussions and translate complex needs into clear requirements.
- Experience working with technical development teams, policy leaders, and vendor partners.
- Proficiency with requirements management and collaboration tools (e.g., Azure DevOps, SharePoint).
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities and support cross-functional teamwork in a fast-paced environment.
Education/Experience:
- At least 3-5 years of experience in business analysis, product ownership, or agile delivery roles.
- Bachelor's degree in Business Analysis, Information Systems, Computer Science, Public Administration, or a related field.
You Belong. At Vervint, we embrace all facets of identity that make you - you. From race, gender identity, and veteran status to disabilities and more, your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities, we all do our best work. That is why we celebrate our diversity, foster equity, and champion inclusion within our company, the work we do, and our communities. As we work together, we commit to continuous growth, learning from our mistakes, and expanding on our caring culture to bring our values to life.
Vervint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, familial status, membership or activity in a local human rights commission, status regarding public assistance or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
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Apply for this Position
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Vervint
Dec 16, 2025 