Genesis10 is currently seeking a Deployment Technician for a 6-9-month contract role with our client in the Twin Cities metro area, MN. This role will be 100% onsite in Richfield, MN.
Compensation: $20.00 - $22.00 per hour, depending on skill and experience level.
JOB SUMMARY
The Client is looking for a hands-on, self-motivated IT technician to join our team at the Client. This role will support our end users by deploying new hardware, assisting with Windows 11 migrations, and helping us execute IT projects across our metro-area locations.
The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who's looking to gain enterprise-level experience.
JOB DUTIES
- Imaging and deploying laptops and desktops using SCCM.
- Installing and configuring software, including reinstallation of licensed applications on replacement devices.
- Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch.
- Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs.
- Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use our self-service tools in ServiceNow.
- Updating asset records in ServiceNow and helping to retire old equipment from our systems.
- Following documented processes and offering suggestions when you see room for improvement.
- Supporting Operational and Capital project rollouts and refresh efforts across all Client locations.
- Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments
- Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts.
- Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst.
COMPETENCIES
Senior Level Individual Contributor (SRIC) Competencies
- Customer Focus - Building strong customer relationships and delivering customer-centric solutions
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement
- Ensures Accountability - Holding self and others accountable to meet commitments
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
- Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Courage - Stepping up to address difficult issues, saying what needs to be said
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
- Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels
MINIMUM REQUIREMENTS
- 1-3 years of experience in IT support, hardware deployment, or a related role.
- Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word).
- Experience with ServiceNow or other ITSM tools for asset tracking and updates.
- Able to work independently and manage your time across multiple sites.
- Strong communication skills-you'll be working directly with end users.
- Valid driver's license and reliable transportation to travel between Client facilities.
- Ability to lift 25-50 lbs. on occasion.
- Sitting and standing for long periods of time.
- Ability to work in dusty and dimly lit spaces for hours at a time.
DESIRABLE REQUIREMENTS
- Experience with Windows 11 migration or refresh projects.
- Familiarity with BrightSign, media players, or headless computer upgrades.
- Exposure to airport systems or working in a regulated environment.
- Knowledge of Power BI or PowerPoint.
- Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply.
Work Environment
This is a fully onsite role. You'll be working at various Client locations throughout the Twin Cities metro area. Standard business hours apply, but some flexibility may be needed depending on project timelines. Business Casual attire required.
If you have the qualifications described and are interested in this exciting opportunity, apply today!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a permanent placement opportunity, our recruiter can discuss the unique benefits offered by that particular client with you.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career with Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
For multiple years, Genesis10 has been recognized as a top staffing firm in the U.S., as well as a best company for work-life balance, career growth, diversity, and leadership, among other distinctions. To learn more or explore our available career opportunities, please visit us at www.genesis10.com .
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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