Rootle Ambassador Program Coordinator

About the Opportunity
The Rootle Ambassador Program Coordinator plays a critical role in
ensuring the success and sustainability of the Rootle Ambassador Program, which
currently includes 100 volunteers statewide. This position supports the
Children's Media & Education Engagement team's mission to serve communities
through partnership, access, and engagement that fosters belonging and creates
opportunities for all.

The Program Coordinator is
responsible for implementing PBS NC's statewide Rootle Ambassador Program, including developing ambassador recruitment strategies, creating
onboarding and training materials, compiling data, developing a cohort model
for cross-county collaboration, and curating multimedia educational resources from
PBS KIDS, PBS LearningMedia, and other educational platforms for
community-based Rootle Ambassador program delivery across North Carolina. Additionally,
this role serves as the primary point of contact for partners and the Rootle
Ambassador network.

The position works closely with the Engagement Program Manager, Director
of Children's Media & Education Engagement, and Engagement Specialists to
ensure program alignment and impact.

Must have a valid driver's license.

This position is a hybrid work arrangement and will work at least three days per week onsite at PBS North Carolina located in Research Triangle Park, NC. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

About PBS North Carolina
At PBS North Carolina, our mission is to provide transformational
experiences and trusted content to educate, inform, entertain and inspire the
people of North Carolina. Providing free content across our four channels (PBS
NC, The Explorer Channel, Rootle - PBS Kids, and The North Carolina Channel) to
more than 13.6 million households, PBS North Carolina serves the third largest
public media market in the country. Beyond the screen, PBS North Carolina
provides education services and hands-on community engagement across the state
of North Carolina. For more information, visit pbsnc.org and join the
conversation by connecting with us at Facebook.com/MyPBSNC,
Twitter.com/mypbsnc, and Instagram.com/mypbsnc.

About the Team
The primary purpose
of the Children's Media & Education Engagement team at PBS North Carolina
is to expand equitable access to high-quality educational content and
experiences by leveraging media, community partnerships, and innovative
practices on behalf of children and families. This this works to support
learners of all ages-especially children and families in underserved
communities-through engaging, trusted, and developmentally appropriate
programming, outreach initiatives, and digital tools.

Minimum Education, Experience, and Skills
Education: Bachelor's degree in education, community development, social work, or a related field, or equivalent experience. All degrees must be from appropriately accredited institutions.
Experience: Minimum of 5 years of professional experience in community engagement, outreach, mentorship, training, or leadership development.

Required Competencies
Program Facilitation: Ability to manage a program in its entirety following established guidelines and standards, or administer multiple components of a complex program. Skilled in defining goals, tasks, deliverables, timelines, tools, and resources.
Data & Reporting: Ability to develop and maintain program/project databases, schedules, and reports, ensuring accuracy of data and compliance with program standards.
Collaboration & Problem-Solving: Ability to advise and collaborate with clients, program participants, and stakeholders to resolve complex issues. Applies knowledge of program culture, issues, and relationships to address challenges and shares expertise and critical thinking processes effectively.
Analytical Skills: Ability to analyze business operations and/or financial data to support overall program administration. Capable of developing solutions to meet program and project objectives.
Relationship Management: Ability to build and maintain professional relationships to enhance credibility, gain support, and reach consensus when explaining and interpreting program policies and procedures.

Preferred Education, Experience, and Skills
Minimum of 10 years of experience in project planning and implementation directly related to the duties and responsibilities of this role.
Strong skills in data collection and budget management.
Excellent interpersonal skills with the ability to collaborate effectively with internal and external partners.
Demonstrated flexibility and willingness to embrace change, adapting strategies as needed.
Proven ability to articulate and implement short-, mid-, and long-term goals.

• Classification: University Program Associate
• Appointment Type: Time Limited
• Full-Time/Part-Time: Full-Time
• Employment Type: EHRA
• EHRA Category: Exempt Professional Staff
• Recruitment Salary Range: $52,000 - $56,000
• Location: 10 UNC-TV Drive, Durham, Research Triangle Park, NC USA
• Position Number: 20074156
• Special Instructions to Applicants: The posting remains open until filled, but applications received by December 31, 2025 will receive priority consideration.

Equal Employment Opportunity and Other Information
The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor.

To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process.

The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Human Resources Contact Information
Applicants needing assistance with the application process are asked to contact: recruiter@northcarolina.edu.