Loan Quality Assurance Post Closing Specialist - Shipping

As part of the Johnson Financial Group Family, you'll experience a welcoming culture unlike any other that inspires, challenges, and empowers associates to give their best in the communities where they work and live. We're proud to be Wisconsin's largest privately held, financial services institution with strong values, engaged associates, and a culture of development and collaboration. No matter where you are in your career journey, here you can get involved and make a difference.

The Mortgage Post Closing Specialists are passionate about delivering high quality service and product. They are responsible for reviewing loan origination and loan servicing functions to assess and report quality levels attained.

What sets us apart:

• Our company size is ideal - we are big enough to have the bells and whistles similar to those of larger institutions, yet small enough to deliver personalized service which allows our associates to have a personal impact.
• We have local lenders rooted in the communities we serve, paired with local processing, underwriting and servicing. We have a great team atmosphere.
• We have an exceptionally talented and dedicated mortgage team enabled by technology and infrastructure.
• We pride ourselves on providing a superior customer experience which is attributed to the collaborative work relationships between the sales and operations teams.

Key Responsibilities:

• Performs Post-Close mortgage loan reviews for adherence to all applicable State and Federal regulations, investor requirements, and Johnson Bank Loan Policy criteria.
• Documents, tracks and reports on compliance/accuracy levels to the appropriate management teams with the goal of assisting them to improve quality within their respective work-flows.
• Manages vendor work-flows used to augment loan quality activities and disseminates findings as appropriate.

Qualifications and Benefits:

• High school diploma or equivalent.
• 1-2 years of mortgage originations, investor guidelines and quality assurance experience preferred.
• Ability to handle multiple tasks and demonstrate flexibility with industry changes and job responsibilities with strong attention to detail and ability to meet deadlines.
• Strong PC skills including working knowledge of Microsoft Office Word and Excel; experience with a mortgage loan origination operating system preferred.
• Eligible for our company profit sharing bonus.
• As a birthday present, enjoy your birthday off - paid!

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit our Career Website.

Our culture embraces diversity, equity, & inclusion; one where everyone feels valued and heard. For more information on JFG's culture and diversity efforts, including our employee resource groups, please visit the Diversity section of our career website.