Student Housing - Area Community Manager

Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits:

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About the role

The Area Community Manager is responsible for overseeing all phases of community operations for two to three communities. The Area Community Manager ensures the fiscal and operational success of each of their properties and maintains a high caliber of on-site services and staff.

What you'll be doing

• Assists with the monitoring of leasing functions of all communities within assigned portfolio, monitoring the day-to-day leasing and follow up activities in Entrata.
• Attends large leasing events at assigned communities to provide additional support as necessary.
• Consistently reviews, evaluates, and interprets market conditions and recommends adjusted rental and renewal pricing and marketing strategies as needed to drive pre-leasing/current occupancy and revenue growth.
• Ensures the proper implementation of marketing plans for communities within the assigned portfolio.
• Provides in-depth marketing support for all communities within the assigned portfolio. Closely monitors progress of these projects and works in coordination with the Community Manager and Area Leasing and Marketing Manager to adjust marketing strategies and plans as necessary
• Ensures that web sites and collateral materials are accurate and updated.
• Provides management oversight for all functions including daily operations, maintenance, financial reporting, training and development of employees, and resident relations for an assigned team comprised of two to three community managers.
• Ensures appropriate and adequate staffing at each community and supervises the acquisition, development, and management of team members by successfully interviewing, hiring, and training. Leads and develops this team of highly motivated, skilled, and productive professionals to drive company operational goals.
• Monitors the consistent execution of all operational procedures and policies and recommends changes to improve overall functionality of business. Communicates changes in procedures and policies to portfolio and ensures adherence.
• Assists with the development of the annual budget for assigned properties; oversees the attainment of budgeted goals by analyzing and monitoring financial and operational results.
• Works with the Regional Property Manager or Director, Student Housing Operations, and client/owner to address and resolve gaps in the financial performance of the assigned communities.
• Ensures that all property operations at assigned communities are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Manager Agreements, or governing programs).
• Assists with the preparation of timely reporting and ongoing communication about the performance of properties; responds quickly and with urgency to address concerns, questions, and requests

Who we're looking for

• Bachelor Degree Required
• Must possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) designation within one (1) year of hire.
• High energy and desire to make a difference in the employee experience
• Team player with confidence and integrity to earn employees' confidence quickly
• Enjoys working in a fast-paced environment
• Critical thinker proficient in identifying potential issues
• Proficient Computer skills including Microsoft Office Suite; property management software (preferably Yardi and/or OneSite), and database management programs.
• Broad knowledge of student housing/multi-family operations and industry-related concepts.
• Ability to travel to assigned communities and spend up to 75% of time on-site.
• Must have an active and valid driver's license

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.

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