Temporary - Transition & Knowledge Transfer Specialist

The Transition & Knowledge Transfer Specialist serves as a temporary, part-time Subject Matter Expert (SME) to ensure seamless continuity and effective knowledge transfer for the Business Analyst (9702BS) role within Purchasing Services. This position is responsible for formally onboarding the new permanent hire, providing direct training on complex systems and processes, and offering immediate support for critical departmental functions.

Location and Work environment: Remote

Primary Responsibilities:
The primary focus is training, mentorship, and system support, drawing directly from the original role's responsibilities:

Training and Onboarding - 50%
Conduct structured training sessions on all essential duties of the Business Analyst role, including:

• Developing and maintaining queries, reports, and dashboards using the University's data reporting/BI systems (UM Analytics).
• Navigating and utilizing core financial system modules related to procurement, payables, travel, and card programs (e.g., PeopleSoft).
• Executing assigned oversight queries and necessary corrective action.

Consultation and Support - 30%
Provide real-time, high-level guidance, troubleshooting, and support to the new Business Analyst on complex issues, specifically:

• System Analyst Duties: Assisting with troubleshooting system issues related to U Market (eProcurement), targeted suppliers, and process improvements.
• Account Reconciliations: Consulting on the investigation of discrepancies and the preparation of required institutional year-end financial schedules.
• Escalation Management: Guiding the new hire on appropriate escalation procedures to Module Support and OIT.

Knowledge Documentation & Review - 20%
Collaborate with the new hire to refine and formalize Standard Operating Procedures (SOPs) and departmental knowledge bases.

• Review early work products, such as newly created reports or data formatting, to ensure accuracy and compliance with established standards and guidelines.
• Document system workarounds, nuances, and department-specific processes that are not formally recorded.

Required Qualifications:

• Subject Matter Expertise: Deep, demonstrated knowledge of all essential duties of the Business Analyst role, including financial system reporting, system analysis, and account reconciliation.
• Systems Expertise: Comprehensive working experience with the University's enterprise financial system (PeopleSoft), Business Intelligence/Data Warehouse tools, and procurement systems (e.g., Jaggaer, U Market).
• Communication: Excellent communication and presentation skills, with the ability to convey complex technical and financial processes to a trainee.

Purchasing Services provides management, oversight, and facilitation of all University of Minnesota purchasing processes to insure integrity, economy, efficiency, and accountability. We provide sourcing, bidding, and troubleshooting assistance to all University of Minnesota colleges and departments. It is our responsibility to ensure that University of Minnesota stakeholders (general business community, targeted group businesses, citizens of Minnesota, etc.) are considered in all purchasing policies and practices.

Pay Range: $62.11 per hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).