Lease and Rental Supervisor

Background
Fleet Services is a division of Parking & Transportation Services (PTS), and considered an Internal Sales Organization (ISO). Fleet Services provides all vehicular services, including vehicle lease and rental services, vehicle service and repair, vehicle registration, insurance and departmental buying and selling assistance to the entire University System. Fleet Services also includes provides regulatory services and compliance documentation for over 1,300 University vehicles or licensed equipment.
PTS Mission
Facilitating safe and effective integrated transportation systems that provide services for pedestrians, bicycles, transit and vehicles.

Responsibilities
60% - Rental & Lease Program Administration
* Administer Fleet Rental program/pool
* Provide exceptional customer service, including monitoring of fleet email. Resolve customer service issues as they arise
* Coordinate temporary parking pass sales. Coordinate with PTS Parking Operations.
* Oversee Front Desk staffing levels and scheduling of student shifts, including supervising full-time, temp/casual, and student staff
* Track vehicle usage, rentals days, and fuel uploads to ensure appropriate levels are maintained
* Assist with analysis of fleet vehicle inventory and make recommendations about acquisitions and disposals to achieve appropriate levels to accommodate seasonal needs of rental business
* Oversee courtesy vehicle process and consult with Shop Manager
* Facilitate relationship with Enterprise vehicle rental to ensure appropriate fleet availability. Track usage and billing of Enterprise rentals to ensure pass through costs are appropriate.
* Complete monthly review lease and rental records and resolve any issues that arise.
* Act as back-up for rental desk as needed
* Assist with analysis of lease vehicle usage and identify potential efficiencies and improvements to assist lease customers in obtaining cost savings
* Update annual billing rates for rental/lease.
* Perform annual review of and maintain vehicle class and type data to ensure accurate vehicle attribute tracking and billing.
* Perform in-depth reporting and analysis of lease and rental pools, including:
* Utilization rates
* Vehicle cost of ownership
* System wide cost of accidents
* Other reports as needed
* Work with Shop Manager to assist departments during acquisition process.

30% Insurance Administration, Accident Reporting, and Driver Records
* Administer Fleet Accident Reporting program. Be the first point of contact for all accidents involving UMN vehicles
* Provide administrative support for the Vehicle Safety Board
* Handle the processing of accident reports and vehicle placement
* Document, review each case, and pursue all accidents where the University vehicle is not at fault on behalf of the University
* Review insurance information and make corrections as needed
10% Administrative Duties/Provides leadership for Fleet Services
* Provide data for budgetary related analysis.
* Update/Maintain Fleet records
* Act as back up for rental operations, including: vehicle dispatching
* Act as back up for Fleet Manager, including oversight of daily operations
* Other duties as assigned

Work Environment______________________________________________________
Work is performed in both an office and field environment. This position may be exposed to hazardous conditions where hearing and visual protection may be required.
Classification #: 7421PT - CO Pro 1 Supv-Park/Trn/Flt - Rental/Lease Supervisor
Salary Range: CS/11
Status: Nonexempt
Last Revision: 7/23

Minimum Qualifications
* Requires BA/BS plus or a combination of related education and work experience to equal at least four years
* Valid driver's license and two-year clean driving record
Preferred Qualifications
* Prior operations/management experience
* Prior supervisory experience Prior Fleet Operations/Management experience
* Familiarity with Fleet or Rental Operations, including fleet management software
* Knowledge and working ability in Microsoft Office Suite to include Word and Excel
* Knowledge and working ability in AS400
* Knowledge and working ability in FASTER and Fleet Commander
* Knowledge of Minnesota license and registration requirements
* Prior Experience with UMN

Pay Range: $43,180 - $71.240, depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).