Custodial Services Lead

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

The opportunity

The Custodial Services Lead oversees assigned areas within the Custodial Services department. You will ensure a high standard of cleanliness, hygiene, and aesthetics for students, staff, and visitors.

Available Shift:

• Tuesday - Saturday: 6:00pm - 2:30am

What you'll do:

• Oversee departmental resources and daily team operations, including work assignments, feedback, timecard approvals, and staffing recommendations.
• Prepare master work and time schedules under the direction of the Manager, coordinating vacation and holiday time, and reviewing daily adjustments for the team.
• Perform space disinfection using electrostatic sprayers.
• Conduct regular rounds to ensure environmental hygiene in all assigned areas.
• Prepare reports and document results for the Manager.
• Collaborate with the Housekeeping Manager to develop improvement activities.
• Demonstrate knowledge of cleaning and disinfection principles and requirements, proper chemical and equipment usage, and labor requirements for maintenance of furniture, furnishings, and interior finishes.
• Oversee inventories, usage data, and ordering of consumable supplies and equipment repairs.
• Follow all organizational safety, risk management, and infection control and prevention standards. Promote a culture of safety through observation and education.
• Coach team members on infection control principles and the transmission of infectious pathogens
• Respond to urgent situations, coordinate staffing changes and minimize disruption.
• Contribute to efforts that improve student experience, cleanliness scores, and essential departmental performance metrics.
• Travel between campus buildings to perform job tasks
• Other responsibilities as assigned

What we're looking for:

• 1.5+ years of experience in housekeeping services or related support departments.
• Working knowledge of MS Office Suite.
• Experience with typical housekeeping equipment/machinery.
• Demonstrate working knowledge of the principles of environmental infection prevention and control.
• Must have and maintain a valid Driver's license
• Ability to read and write in English

#LI-Onsite

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources