Installation Superintendent

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients' buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site. This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed.

Location: Must live in the Sterling VA area.

What You'll Do:

• Serve as on-site leader and supervisor for AV installation teams across multiple projects or large-scale sites supporting Lead Technicians and field teams in achieving daily production goals.
• Ensure compliance with all safety regulations and promote a culture of health and safety on job sites.
• Coordinate field activities with other trades, contractors, and site stakeholders to maintain schedule and workflow alignment. Conduct pre-construction and in-progress site walks to verify site readiness and installation progress.
• Act as primary point of contact for on-site client representatives, fostering positive customer relationships.
• Oversee subcontractor performance to ensure alignment with project scope, quality expectations, and safety standards.
• Monitor professionalism, installation quality, and effectiveness to ensure adherence to Diversified and industry standards.
• Lead on-site issue resolution, coordinating with Project Managers and Engineers as needed to address technical or logistical challenges.
• Manage logistics, tooling, and material flow to support uninterrupted field operations.
• Ensure accuracy and timeliness of attendance records, timesheets, and reporting in alignment with project installation budgets.
• Oversee documentation quality, including redline drawings, as-built records, and punch list completion in coordination with Project Managers.

What You'll Bring:

Education & Certifications:.

• AVIXA CTS or CTS-I certification achieved or in progress.
• OSHA 30 certification required or obtainable within 90 days.
• Experience leading field operations across multiple simultaneous projects.
• Proficient in construction site coordination and cross-trade collaboration.
• Familiarity with project management principles, scheduling tools, and budget tracking.
• Advanced manufacturer certifications on AV systems or components.
• Experience with quality assurance processes and field documentation standards.
• Prior success mentoring field technicians and fostering professional team development.

Required Skills/Qualifications:

• 5 years' experience as an installation technician or related industry experience
• Demonstrated leadership and supervisory experience in AV or construction-related project environments.
• Deep understanding of AV installation practices, quality standards, and project execution processes.
• Strong knowledge of health and safety regulations and experience promoting safety compliance on active sites.
• Proven ability to coordinate field activities across multiple trades and subcontractors.
• Skilled in client communication and relationship management in dynamic project settings.
• Ability to identify and resolve field issues with sound judgement and minimal escalation.
• Excellent organizational skills for managing inventory, logistics, documentation, and field team performance.
• Proficient in collaborating with Project Managers and Engineers on scope management, budget adherence, and project deliverables.
• Proficient in Microsoft Office Suite for basic project documentation

Complexity:

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy inworking with our clients and other key stakeholders on the job sites.

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job.

Safety:

• Maintain and wear appropriate PPE as the job and tasks require it.
• Ensure hazards are addressed and rectified in a timely manner.