Workday Tenant Administrator

About the Role

This role ensures secure, compliant, and consistent system behavior across environments by overseeing authentication policies, password rules, feature op-ins and other global configuration controls. The administrator partners with functional leads to support two yearly Workday releases, regression testing and minor system enhancements.

Key Responsibilities

* Administer and maintain Workday and Customer Central accounts, authentication policies, and password rules.

* Manage feature opt-ins, security configuration packages, and migration permissions. * Administer Workday Customer Central

* Serve as a Named Support Contact (NSC) to engage Workday Support for defects, tenant management, and enhancement requests.

* Review and apply Workday release updates; lead regression testing, communication, and cutover activities.

* Maintain system wide tenant setup * Coordinate with functional leads on release governance and discretionary enhancements.

* Manage the ticketing tool and workflows for issue tracking and change requests.

* Execute configuration migrations using Object Transporter (OX).

* Deliver minor enhancements (<40 hours) aligned with business priorities. Qualifications

* 3+ years of Workday administration experience (security, tenant management, or configuration).

* Strong understanding of authentication policies, NSC management, and feature opt-ins.

* Experience managing Workday releases, regression testing, and migrations.

* Excellent coordination and communication skills across technical and functional teams. Preferred Skills

* Experience in Customer Central administration.

* Familiarity with Object Transporter (OX) and ticketing workflow tools.

* Background supporting HR, Finance, or Supply Chain functions in Workday.

BASIC KNOWLEDGE: Equivalent to a Bachelor's degree in Computer Science, Business Administration or a related field required. A combination of computer-related technical training and successively increasing information systems management responsibility may substitute for a degree.

EXPERIENCE: One year of work experience in programming or related technical work.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in a typical office setting.

SUPERVISORY RESPONSIBILITY: None.

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EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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