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Key Responsibilities
- Lead team responsible for support for Diagnostic and Medical Imaging systems including:
- Epic Radiant, Epic Cupid, Radiology PACS, Cardiology PACS, Vendor Neutral Archive, Dental Imaging, Ophthalmology Imaging, Cardiac Systems (ECG Management, Device Management), Radiation Oncology (Treatment Planning and Record and Verify Systems)
- Coordinate system upgrades, migrations, and lifecycle planning across all supported platforms.
- Maintain high availability, performance, and data integrity of Diagnostic and Medical Imaging systems
- Collaborate with service line leaders to align IT services with clinical workflows.
- Manage vendor relationships for Diagnostic and Medical Imaging system technologies.
- Lead incident response and root cause analysis for system-related outages and performance issues.
- Supervise team of analysts and engineers; oversee staffing, onboarding, performance management, and professional development.
- Maintain documentation for system architecture, workflows, and support procedures.
- Support compliance with HIPAA, FDA, and other regulatory and accreditation requirements.
- Participate in systems planning for areas of responsibility
- Participate in the budgeting and procurement process for areas of responsibility
Technical Skills & Knowledge
- Understanding of server architecture (Windows and Linux environments).
- Understanding of cloud architecture (Azure, AWS, or equivalent).
- Understanding of networking principles (TCP/IP, VLANs, VPNs) and troubleshooting connectivity.
- Understanding of IT security principles, including encryption, access control, and vulnerability management.
- Understanding of ITIL principles.
- Knowledge of storage systems for large imaging datasets (SAN/NAS, object storage).
- Understanding of disaster recovery and high-availability design for clinical systems.
- Understanding of HL7, DICOM, FHIR and IHE standards for interoperability.
Minimum Qualifications:
- Equivalent to Bachelor's degree in Computer Science, Business Administration, or a related field required.
- A combination of computer related technical training and successively increasing information systems management responsibility may substitute for a degree.
- Four years of progressively responsible, related work experience, including project supervisory experience, to ensure familiarity with directing all activities relating to software and systems applications.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in typical office environment. Provides direct supervision to a team of full-time employees. Supervision includes interviewing, hiring decisions, preparing performance evaluations, and recommending personnel action. Pay Range: $119,198.35-$196,679.39
EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: BHCS 15 LaSalle Square - 15 LaSalle Square Providence, Rhode Island 02903
Work Type: M-F 8:00AM - 4:30PM
Work Shift: Day
Daily Hours: 8 hours
Driving Required: No
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