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Workweek
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Up to 29 Hours | Flexibility required to meet department needs to include day, evening, and Saturday hours.
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Position Summary
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Administer various tests and provide operational support and clerical functions at the MCC Testing Center.
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Essential Job Functions and Responsibilities
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- Administer/proctor exams following strict test guidelines and standards set for each individual test
- Assist all administrative and clerical functions of the Testing Center, including but not limited to, test scheduling, checking identification, test proctoring, disseminating accurate information, filing, scanning, mailing, accessing, and entering information into databases, recording results, collecting fees, etc.
- Maintain confidentiality, security, and integrity of all tests, testing procedures, and student information
- Obtain and maintain certification in all administered tests. Attend training (off and on campus) as required by supervisor
- Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities
- Work independently and anticipate needs of the students and/or department
- Assume additional duties as assigned by immediate supervisor
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Required Qualifications
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- Associate's degree from a regionally accredited institution
- Experience in customer service and working with diverse populations
- One-year experience in related area
Desired Qualifications:
- Bilingual communication skills
Skills and Specifications:
- Proficient in Microsoft Office (Word, Excel)
- Ability to learn technological applications
- Strong written, oral communication and interpersonal skills. Sensitivity to students whose cultural and educational experiences differ from his/her own
- Ability to meet deadlines, manage multiple tasks, and to prioritize
- Ability to relate effectively with students, staff, and community members
- Self-directed and detail-oriented
- Ability to be very flexible to assist staff in providing Center hours' coverage
- Ability to work under pressure with composure
- Ability to safely lift 25 pounds unassisted
- Strong customer service orientation
- Ability to work cooperatively with other Testing Center staff
- Ability to use small office equipment, including copy machines or multi-line telephone systems
- Ability to use computers for data entry, word processing, and/or accounting purposes
- Commitment and respect for diversity, inclusion, and equity and the MCC Behaviors of Excellence
- Commitment to the College mission, vision, values, and goals
- Ability to perform all of the essential functions, skills, and specifications of the position
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Equal Employment Opportunity McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to fostering an inclusive and accessible college community. To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at AskHR@mchenry.edu.
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