Manager, Application Development

Salary Range: $153,481 - $237,896
The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change.

FLSA Status: Exempt

Department: Information Technology

Reports To: Director, Application and Product Development

GENERAL DESCRIPTION OF POSITION

The Manager of Application Development is responsible for the supervision of the application development staff in the design, development, implementation and support of in-house and vendor applications and interfaces, including the accurate data exchange between trading partners in accordance with state and federal regulatory and contractual requirements and SCFHP policies and procedures as set forth for all lines of business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily.

1. Supervise and mentor personnel performing design, development, implementation, maintenance, and reporting from application databases, data warehouse and data cube environments.

2. Oversee the design, development, implementation, and maintenance of electronic data exchange in multiple formats, including EDI X 12 transaction sets specific to healthcare transactions.

3. Oversee the development and maintenance of enterprise data warehouse.

4. Exercise staff oversight to ensure new operations plans, policies, procedures and transition/migration plans are consistent with the overall company goals and objectives.

5. Define and modify IT development standards, policies and procedures to ensure they remain current with business and regulatory needs.

6. Participate in the project approval and prioritization process with other IT management and business leaders.

7. Contribute and participate in the strategic planning process and share in the development of SCFHP vision, goals and initiatives.

8. Develop positive relationships with managers, directors and leaders by understanding business priorities and information technology enablers.

9. Perform other related duties as required or assigned.

SUPERVISORY/MANAGEMENT RESPONSBILITIES

Carries out supervisory/management responsibilities in accordance with SCFHP's policies, procedures, applicable regulations and laws. Responsibilities include:

1. Recruiting, interviewing, and hiring.

2. Developing a high performing department culture and staff. This includes setting the standard for staff/peers and motivating employees to maximize organizational goals and objectives.

3. Effectively assimilating, training and mentoring staff and (when appropriate), cross training existing staff and initiating retraining. This includes coaching to help increase skills, knowledge and (if applicable) improve performance.

4. Setting goals and planning, assigning, and directing work consistent with said goals. This includes responding to employees' needs, ensuring they have the necessary resources to do their work.

5. Appraising performance, rewarding and disciplining employees, addressing complaints and resolving issues. This includes providing regular and effective feedback to employees and completing timely and objective performance reviews.

REQUIREMENTS - Required (R) Desired (D)

The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.

1. Bachelor's Degree in Business Administration, Computer Science, Public Health, or related field, or equivalent training/experience. (R)

2. Minimum five years of experience in a lead or supervisory capacity. (R)

3. Minimum ten years of experience in application development. (R)

4. Minimum ten years of experience, with SQL programming, MS SQL database development, and T-SQL query generation. (R)

5. Minimum five years of experience with MS SQL Business Intelligence tools (SSRS, SSIS, SSAS) or other enterprise business intelligence software. (R)

6. Minimum five years of programming background in any of the following applicable languages/platforms; .NET, PERL, Java, SAS, VB, C++, C#, or other modern programming language or related software. (R)

7. Demonstrated knowledge of software development life cycle (SDLC), coding standardization, peer review and user acceptance testing. (R)

8. The ability to effectively manage multiple projects across multiple team members, including direct reports and other IT staff members. (R)

9. Excellent data analysis skills. (R)

10. Knowledge of and experience with healthcare management information systems. (R)

11. Good working knowledge of BizTalk, Sharepoint, ActiveBatch and other core integration tools and services. (D)

12. Working knowledge of and the ability to efficiently operate all applicable computer software including a working knowledge of computer applications such as Outlook, Word and Excel. (R)

13. Ability to use a keyboard with moderate speed and a high level of accuracy. (R)

14. Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, providers and outside entities over the telephone, in person or in writing. (R)

15. Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)

16. Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)

17. Ability to maintain confidentiality. (R)

18. Ability to comply with SCFHP's policies and procedures. (R)

19. Ability to perform the job safely with respect to others, to property, and to individual safety. (R)

WORKING CONDITIONS

Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to regular contact with co-workers, managers, external partners, and vendors in person, by telephone and via work-related electronic communications.

PHYSICAL REQUIREMENTS

Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:

1. Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)

2. Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)

3. Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)

4. Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)

5. Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)

6. Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)

ENVIRONMENTAL CONDITIONS

General office conditions. May be exposed to moderate noise levels.

EOE