Description
Why Bally's? Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you! The Role: The Casino Beverage Server must be able to work in a Worl Class environment, in a friendly upbeat manner with knowledge of drink beverages. Responsibilities:
- Report to work at the assigned time in uniform, with name tag, state badge and P.O.S Computer card.
- Read Bulletin Board on Daily Basis in order to remain current on information regarding the day's business.
- Does a Daily Opening & Closing Requisition for ordering for beverage supplies.
- Welcomes guest upon arrival in a polite and professional manner
- Knows how to properly check Guest ID's for serving of all alcoholic beverages.
- Prepare non-alcoholic beverages and garnish each beverage according to standard recipe.
- Provides fast (10 minute or less round time), friendly, professional beverage service to casino guests and carries full trays on every round.
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Maintains clean and stocked workstation
- Handles money according to proper cash handling policy
- Monitors guest consumption of alcohol and intervene as needed according to guidelines
- Promotes all casino events, programs and amenities
Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Should have knowledge of liquor law of state and company policies.
- Any other duties assigned by your supervisor
- Report to work at the assigned time, on uniform, with name tag, State Service License, and P.O.S. computer card as needed
- Read Daily information in order to stay current and up to date regarding daily business
QUALIFICATIONS:
Able to work in an world class service environment, in a friendly upbeat manor
Must possess knowledge of beverages, both alcoholic and non-alcohol
Must be able to multi-task and work successfully with little to no supervision.
- Servers will have clean pressed uniform and appearance including no visible tattoos, trimmed nails, no facial or excessive piercings, and well-groomed hair.
- Must attend all training classes and obtain a 90% or better on final exam
Must present a professional appearance that guests will find approachable.
Knowledge of state liquor laws
PHYSICAL/MENTAL REQUIREMENTS:
- Constantly Provides World Class Guest service.
- Able to work on feet for eight-hour shift
- Able to speak clear and hold conversation with all guests
- Constantly uses good sense of judgment in serving of alcohol
- Must be able to respond to visual and oral cues
- Must be able to lift and carry 20 lbs. for extended periods of time
- Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while serving cocktails, stand and walk for up to four hours wearing proper company approved foot ware.
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Regular, predictable attendance required Must be physically mobile with reasonable accommodation
WORKING CONDITIONS: May be exposed to noise, smoke, and odors. Working with others and independently. LICENSE REQUIREMENTS: ServSafe Certification / State of Rhode Island Department of Business Regulations Service License What's in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Target Salary Range: $9.50 p/h Bally's Lincoln Casino Resort: About | LinkedIn http://www.ballyslincoln.com/ (Right Click to open) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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