People and Culture Coordinator

At Apple Federal Credit Union, we're more than a financial institution; we're a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we're committed to improving the lives of our members and the communities we serve.

We believe our employees are our greatest asset. That's why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you're just starting out or advancing your career, you'll find opportunities for professional development, mentorship and meaningful impact.

Why Work at Apple FCU

• Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2025)
• Collaborative, welcoming environment with forward-thinking leadership
• Competitive, comprehensive benefits package, including:
  • Medical, dental and vision coverage
  • 401(k) with employer match
  • Paid time off and 11 paid federal holidays
  • Paid volunteer time to give back
  • Tuition reimbursement and ongoing training opportunities
  • Annual TEAM Bonus plan

Role:

As a People and Culture Coordinator you will assist and support People and Culture (P&C). This position will serve as the main point of contact for employees related to P&C policies, processes, and procedures, as well as provide executive administrative support as needed.

Essential Functions & Responsibilities:

• Serves as the primary point of contact for People & Culture (P&C) and Apple FCU Staff by assisting with responding to a variety of policy, recruitment, payroll, leave and benefits questions.
• Manages the P&C Jira ticketing system to ensure that all inquiries are reviewed and responded to as indicated by the established internal service level agreement.
• Updates the P&C Process and Procedures Guidebook and Staff Guidebook.
• Creates business process user guides for P&C systems (i.e., ADP, Cornerstone, etc.) internally for P&C and externally for staff.
• Collects and compiles P&C data, metrics, statistics, using ADP, Cornerstone, and other systems to prepare dynamic and functional reports and presentations related to recruitment, retention, performance and legal compliance.
• Maintains P&C files, records, and documentation with accuracy, integrity, and confidentiality per retention guidelines, including conversion of paper files to electronic files.
• Maintains P&C vendor contracts, lists, bills, deadlines and assists in reconciling billing as needed.
• Provides executive-level administration support on an as needed basis, which includes, but is not limited to greeting guests, scheduling meetings, answering phones and emails, etc.
• Assists in coordination of onboarding new hires and conducting portions of new hire orientation (ANEW101). This includes preparing new hire manuals and setting up the training room.
• Supports P&C/Talent Development with setting up training, creating workbooks, PowerPoint presentations etc.
• Completes verifications of employment and other requests requiring employment verification per established processes and procedures.
• Review and process orders, maintains, and tracks inventory of office supplies and swag.
• Works closely with P&C and other teams as needed to ensure that the P&C Apple Net pages are current.
• Assists with the planning of special events, such as benefit enrollment, company-wide celebrations, meetings, and employee recognition events.
• Other duties as assigned.

Experience:

• At least two years of human resources experience required with administrative support experience included.
• Prior experience with human capital management systems (HCMs), HR information's systems (HRIS) and/or applicant tracking systems, preferably ADP.
• Ability to multi-task and demonstrate flexibility, providing recommendations for efficiency.
• Able to handle sensitive and confidential information appropriately.

Education:

• Associate's and/or bachelor's degree preferred.

Other Skills:

• Minimum of intermediate level proficiency in MS Office Suite (includes, but not limited to Outlook, Excel and PowerPoint).
• Ability to create pivot tables, reports, and graphs in Excel.
• Ability to multi-task and prioritize competing tasks.

Work Environment:

• Extensive Teams chat and call and Outlook email contact.
• Ability to function in a hybrid work environment.
• Ability to function in a financial institution environment.
• The ability to lift 25 lbs. and utilize standard office equipment including, but not limited to, PC, copier, telephone, etc.

Apple Federal Credit Union values, encourages, and implements diversity in the workplace.

As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

*All selected candidates will be subject to credit and background checks to determine employment eligibility. *