Culture & Employee Experience Coordinator

Primary Purpose

The Culture and Employee Experience Coordinator contributes to the development and execution of creative initiatives that enhance the overall employee experience and workplace culture. This includes designing impactful campaigns, supporting DEI efforts, and aligning engagement activities with company values and to drive overall business effectiveness and solidify our organization as an employer of choice.

This role blends project coordination and design thinking to support the planning and execution of company events, recognition programs, and internal communications. Responsibilities include managing logistics, contributing creative input, and ensuring a consistent and engaging employee experience.

Working cross-functionally, the Coordinator helps drive engagement by managing internal surveys, gathering employee feedback, and supporting tools and platforms that foster connection. They also research industry trends to inform strategies that promote a more inclusive, connected, and motivated workforce.

This is a hybrid position requiring 3 days a week onsite at our headquarters in Newton, MA.

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment-with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you're the difference.

Essential Functions/Responsibilities:

• Collaborate with internal stakeholders to launch and support internal surveys, including the annual Employee Engagement Survey (EES) and ad hoc surveys. Coordinate planning meetings, take notes, and track action items to ensure follow-through.
• Assist in executing the Rewards and Recognition program, including managing the Awards of Excellence nomination platform and coordinating winner vetting.
• Develop engaging internal campaigns featuring custom graphics, videos, and interactive content to celebrate milestones, promote wellness, and highlight employee experience and culture initiatives. Create branded materials such as swag, signage, and digital assets that reflect company values and strategic goals.
• Contribute creative input to meetings and events by designing signage and flyers, brainstorming themes, and executing visual and experiential elements such as decorations and custom designs.
• Support projects that enhance company culture, communication, and employee engagement. Help employees navigate internal tools and platforms that foster connection and collaboration.
• Stay informed on industry trends and best practices in employee experience, workplace culture, and institutional impact. Analyze employee feedback to identify opportunities for improvement and contribute to strategic engagement initiatives.
• Maintain organized spreadsheets and electronic files and create presentations and resources that support team initiatives.

Minimum Qualifications:

• Associate's Degree

  • In lieu of a degree, an additional 3 years of experience would be acceptable

• 3 years' professional working experience

• 1 year of program coordinator experience

• 1 year of event planning and execution experience

Preferred Qualifications:

• Project management tools such as Microsoft Excel or Microsoft Planner

• Some travel may be required
• Large scale meeting & event planning experience
• Experience coordinating and administering multiple programs and projects simultaneously while meeting deadlines
• Flexible and open to change
• Strong organizational skills, with attention to detail, comfortable working autonomously with necessary guidance provided, focus on high quality deliverables, team player/collaborative, and self-starter who is willing to take on tasks necessary to support outcomes
• Proficiency with computers, including Microsoft Office (Word, PowerPoint, and Excel), Adobe PDF, and experience with Microsoft Teams and the Internet
• Must have excellent interpersonal skills and the ability to communicate effectively through various media. Ability to communicate professionally with all levels of management is required.
• Prior experience with executing events using virtual platforms such as Teams and Zoom
• Adaptability to work in a fast-paced and constantly changing environment

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We're changing the world of work and family, and it starts with you. At Bright Horizons, you're the difference.

Compensation:

The hourly rate for this position is between $22.83-$27.88. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

At Bright Horizons, you're more than your job title - you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA)and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.