Travel & Expense Associate

The Travel & Expense Associate supports the Travel & Expense (T&E) team within Finance, providing day-to-day operational support for employee travel and expense activities across the organization and its affiliates. This role focuses on driving operational excellence by managing employee compliance, responding to inquiries, ensuring timely and accurate expense reporting, and partnering closely with SAP Concur Audit and internal stakeholders. The Associate serves as a key liaison to Compliance and Sales Operations, supports monthly follow-ups on outstanding expenses, provides backup coverage during peak processing periods, and contributes to continuous process improvements.

This role also plays a critical part in employee enablement and training by facilitating new hire and field onboarding, delivering company-wide T&E education, and developing scalable training materials, including AI-based video modules. The Associate identifies repeat non-compliance trends, delivers targeted coaching, creates user guides and SOPs, and performs quality assurance reviews to strengthen program compliance and efficiency.

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  Manage monthly follow-ups for outstanding expense reports and respond to employee inquiries

  
  
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  Identify non-compliance trends and deliver targeted training and coaching

  
  
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  Facilitate new hire, field, and company-wide T&E training sessions

  
  
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  Develop training materials, including AI-based video modules

  
  
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  Partner with SAP Concur Audit, Compliance, and Sales Operations to resolve issues

  
  
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  Create SOPs, user guides, and perform QA reviews to prevent future issues

  
  
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  Provide backup support during peak expense processing and support process improvements

  
  

Required

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  Bachelor's degree in Accounting, Finance, Business, or related field (Master's a plus)

  
  
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  3-5 years of Travel & Expense experience, preferably in Life Sciences or regulated environments

  
  
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  Working knowledge of SAP Concur or similar expense systems

  
  
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  Experience delivering employee training and creating documentation

  
  
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  Proficiency in Microsoft Excel and Office applications

  
  
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  Strong attention to detail and communication skills

  
  

Preferred

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  Knowledge of internal expense audits and QA processes

  
  
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  Experience with AI-based training tools

  
  
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  Strong analytical, organizational, and multitasking skills

  
  
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  Ability to collaborate cross-functionally with integrity and professionalism

  
  

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Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.