Business Development Coordinator

Company Summary

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.

MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.

WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

Position Summary

Assists the AVP of Business Development with generating leads to help create sustainable business growth. Initiates contact with prospects and maintains good relationships with existing SEG Members. Addresses their needs to ensure member satisfaction. Complete a range of administrative duties such as answering the phone, typing on a computer and updating spreadsheets. Works in a fast-paced team environment using excellent people skills. Assists with creating presentations for prospective clients. Conducts market analysis as needed to assist with identifying new sales avenues to target.

Work Location

This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule.

Education

• High School Diploma - Required
• General Education Degree (GED) - in lieu of H.S. Diploma

Experience

• Two (2) to four (4) years' experience providing direct customer/member service or administrative duties - Required
• Strong networking skills - Preferred
• Proven skills in a financial institution - Preferred

Responsibilities / Essential Duties

• Opening new accounts and scanning Member documents.
• Contacting new Members to assist with onboarding activities.
• Oversee the Departmental schedule to coordinate off sites and meetings with Business Development Officers, Vendors, and SEG Partners.
• Respond to Departmental inquiries by phone, email, or written communication.
• Preparing departmental reports for Management.
• Maintaining effective relationships with Members and SEG Partners via email, phone, and in-person.
• Coordinating and arranging Member events, meetings, appointments, and conferences.
• Assisting with the preparation of presentations and pitches for prospective clients.
• Creating and maintaining SEG Member databases and mail lists.
• Providing administrative support.

Job Specifications

• Excellent verbal and written communication skills
• Ability to write routine reports and correspondence
• Ability to be detailed oriented and deliver accurate work
• Ability to work in a fast paced member-focused environment
• Ability to work independently and as a part of a team
• Proficient with Microsoft Office products including but not limited to: Microsoft Word, Microsoft Power Point, Microsoft Excel, and Microsoft Outlook
• Planning and organizational skills
• Ability to report to work as scheduled, flexibility to deal with unexpected events and occasionally attend meetings or events that may occur outside of regularly scheduled work hours.

COMPENSATION

Salary Range per hour, depending on experience and qualifications

• $18.27 - $26.54

BENEFITS at MECU CREDIT UNION

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:

• Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
• 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
• Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
• Tuition Assistance: Continue your education and professional development with our tuition assistance program.
• Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
• Parking Discounts: Enjoy discounted parking to make commuting easier.
• Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
• Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.

Join MECU and enjoy benefits that truly support you and your family.

Physical Demands

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel.

Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

MECU conducts credit, bond and background checks.

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