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Referral Clerk (Medical Clerk)

22nd Century Technologies, Inc.
Pay Rate: $23.05/hr. w2
United States, North Carolina, Camp Lejeune
Jan 12, 2026
Title: Referral Clerk (Medical Clerk)

Location: Camp Lejeune, NC 28547, USA

Duration: 6+ Months Contract

Pay Rate: $23.05/hr. without benefits

BG Check Required: Yes

Shift Timing: Day shift Monday-Friday between the hours of 07:00-17:00.

Shifts will normally be scheduled for 8.5 hours to include an uncompensated 30-minute meal break. In no instance will the contract worker be required to provide services in excess of 40 hours per week

Job Description:

  • Referral Clerk shall participate in the Referral Management Program as stated in the Standard Operating Procedure (SOP), ensuring compliance with applicable processes, procedures, process timing parameters and other published guidelines.
  • The SOP is the "go to" information that identifies all Referral Management Center (RMC) procedures and processes.
  • The contractor shall review and be familiar with the SOP.
  • Referral Clerk shall identify and track eligible beneficiaries each month, who have been authorized to receive specialty care outside of the medical capabilities of the MTF.
  • The contractor shall ensure accurate collection and input of patient care data in approved databases, electronic medical records and reports.
  • Referral Clerk shall generate the following weekly reports utilizing government systems and provide them to the Department Head and to the II MEF (Marine Expeditionary Force) point of contact.
  • NMCCL referrals not activated report.
  • Pending appointments report.
  • No-show report.
  • Referral Clerk shall maintain liaison with Case Managers assigned to oversee the care of selected individuals to enhance clear and coordinated communications to minimize the duplication of effort.
  • Referral Clerk shall process Right of First Refusal (ROFR's) network referrals each month following utilizing the Referral Management SOP guidelines.
  • This includes provider research, review and update of patient information, patient registration, enter of specialty consult, review and process through multiple databases.
  • Each ROFR accepted by the MTF shall include a processed CLR that is faxed or mailed to the network PCM. Each ROFR takes approximately 5-10 minutes to process depending on the complexity.
  • Referral Clerk shall participate in weekly meetings held by Referral Management Leadership to pass command information and to ascertain any department issues.
  • Referral Clerk shall monitor clinic queues as assigned to ensure referrals are closed appropriately at 120 days or deferred to network are closed at 180 days.

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