Procurement & Bank Card Specialist

Pay Range:

The UMass President's Office expects to pay within an approximate hiring range between $50,000 - $65,000 for this position. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend an offer of employment.

Primary Work Location:

Westborough, MA, Hybrid work schedule

Job Summary:

Reporting to the University Procurement Operations Manager, the Procurement & Bank Card Specialist will provide support and customer service to the University on all matters relating to the purchasing of goods, equipment and services for the University through both the University Bank Card and Jaggaer procurement system.

The Procurement & Bank Card Specialist is required to provide support to the University community through knowledge and use of best practices while ensuring compliance to the University and the Commonwealth of Massachusetts Policies, Standards, Laws and Regulations.

Essential Functions:

• Process cardholder applications, changes, and cancellations.
• Review requests for transaction overrides and exceptions for appropriateness and conformity to University policy.
• Assist in the training of employee cardholders regarding procurement/purchasing card policies and procedures.
• Schedule cardholder activity compliance audits.
• Provide access for users to bank system for procurement/purchasing cards to retrieve monthly bank statements and to view account information.
• Provide guidance and influence through the University user community regarding available contracts including University, Commonwealth of Massachusetts and approved consortium agreements for best cost, quality, service, and terms.
• Assist and reinforce the use of proper mechanisms for purchases across the University.
• Review and approve requisitions placed by the user community. All requisitions must be reviewed to ensure that they comply with University policies prior to approval.
• Work to identify and mitigate risks within the procurement systems and processes.
• Support users throughout the University with the purchasing process. Provide valuable customer support while delivering a positive user experience.
• Provide pre- and post-order support for procurement/purchasing card transactions.
• Prepare, review, analyze and maintain departmental metrics and reporting as requested.
• Provide recommendations for improvements and efficiencies across all areas.
• Identify potential areas for process improvement.
• Address outstanding issues identified in reports.

Other Functions:

• Perform other duties as required.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

• Associate degree with three year's working experience.
• Demonstrated ability to handle details and multiple priorities and ability to meet deadlines.
• Proficiency with Microsoft Office.
• Excellent interpersonal, verbal and writing skills needed to present or communicate effectively with all levels of management.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):

• Bachelor's degree in related field with one year's experience.
• Jaggaer or like procurement system experience.
• Experience working in an institution of higher education.
• Experience working in a Shared Services organization.
• Commonwealth of Massachusetts MCPPO Certification.

Working Conditions:

• Typical office environment.

Additional Details:

All offers are contingent on the successful completion of a background check.