New

Computer Technician

Greater Cincinnati Behavioral Health Services
paid time off, sick time, 403(b), retirement plan
United States, Ohio, Cincinnati
Jan 13, 2026
Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) has an immediate opening for a Full-Time Computer Technician to work on-site at our Cincinnati (East Walnut Hills) location. Why Work at GCBHS? GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families Top Workplace in Greater Cincinnati and Northern Kentucky since 2010 Paid Time Off and Sick Time (accrued separately) Flexible work schedules Public Student Loan Forgiveness eligibility Comprehensive health insurance (medical, dental, vision) 403(b) retirement plan with agency match Position Responsibilities: Provide first-level technical support for hardware, software, and peripheral issues Respond to and resolve IT tickets and phone requests in a timely, customer-focused manner Diagnose and document technical issues via phone, remote access, and on-site visits Install, configure, and support computers, printers, displays, phones, and mobile devices Support VPN connectivity and remote access for staff Assist with user account setup, transfers, and terminations using Active Directory Maintain IT asset inventory and documentation Support agency software systems, including vendor-hosted applications Open and manage vendor support tickets as needed Monitor IT systems and proactively identify issues to prevent downtime Assist with backups, upgrades, and scheduled maintenance Perform other related duties as assigned Position Requirements: High school diploma or equivalent required Minimum of one year of IT or computer user support experience Experience troubleshooting issues in a Microsoft Windows domain environment Working knowledge of Microsoft Outlook and Microsoft Office Ability to be on-call for outages or occasional evenings/weekends as needed Preferred Experience Includes: IT help desk or customer support environment Windows server and file system experience Remote troubleshooting via screen-sharing tools Work Schedule & Location Monday - Friday, 8-hour shifts On-site position GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010. Visit www.gcbhs.com to learn more about GCBHS.