New

Patient Navigator

Rutgers University

life insurance, employee discount

United States, New Jersey, New Brunswick

Jan 13, 2026

Position Details

Position Information

Recruitment/Posting Title	Patient Navigator
Job Category	Staff & Executive - Healthcare - Medical and Patient Services
Department	Clinical Affairs
Overview	The Rutgers Health Office of Clinical and Health Affairs leads and supports a diverse array of inter-professional clinical, health, education, and research initiatives that promote Rutgers Health as a premier academic health system. Working collaboratively with partners from across Rutgers, our clinical affiliates, and other stakeholders, we also advance innovative, strategically important projects and initiatives that ensure an exceptional clinical learning environment and improve the health and well-being of our Rutgers community and New Jersey constituents. To learn more about our office, visit *Clinical and Health Affairs* . New Jersey's premier academic health center, Rutgers Health takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, Rutgers Health includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our elite and renowned faculty are teachers, health researchers and providers, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education and training in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. An important mission of Rutgers Health is to promote the careers of faculty, staff, and learners. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives .
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Patient Navigator within the Rutgers Health Office of Clinical and Health Affairs - Office of Population Health. The Patient Navigator supports this mission by providing outreach, education, and resource navigation related to cancer screening and chronic disease prevention, screening, and management for patient populations served by the Rutgers Health Service Corps and our health system partners such as Robert Wood Johnson University Hospital ( RWJUH), RWJ medical school outpatient practices, Eric B. Chandler community health center, University Hospital Newark, NJ, medical school outpatient practices, among other healthcare providers. The Office of Population Health and the Rutgers Health Service Corps have teams focused on a range of population health topics-including cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), and substance abuse prevention, among others. The Patient Navigator will serve as a member of the Rutgers Health Service Corps team, helping to screen, educate, and navigate patients who need follow-up care across these population health topic areas. In addition, because the Rutgers Health Service Corps provides students with hands-on public health service experiences, the Patient Navigator will also play a key role in training and supervising our student service corps volunteers. These are students in college, graduate school, and health professions schools (e.g., medicine, pharmacy, nursing, public health, etc.). Essential Duties and Responsibilities include the following: Work as part of the Rutgers Health Service Corps team, contributing to population health initiatives focused on cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), vaccination, among other clinical and public health topics. Engage with students involved in Rutgers Health Service Corps projects by providing guidance, mentorship, training, and subject matter expertise to support their work with patients and community members. Attend and support community-based patient outreach, recruitment, screening and educational events to assist in connecting eligible patients to appropriate resources and care. Identify patient barriers to care such as transportation, insurance, and language barriers, and connect patients as needed to additional resources to support engagement in care. Facilitate and schedule patient appointments/referrals with appropriate provider(s) for cancer screening and chronic disease follow-up appointments. Make confirmation calls/emails to patients regarding future appointment dates. Respond to patient inquiries and assist patients with the completion of paperwork. Educate patients on care processes and provide counsel to reduce anxiety and fear. Support internal and community partner quality improvement efforts regarding cancer and chronic disease screening and referrals. Use the Electronic Health Record (EHR) to document navigation services, monitor appointment attendance, and track completion of services and quality care gaps. Attend relevant stakeholder and advisory meetings to support overall program implementation and evaluation. Attend training sessions and other learning opportunities that expand content knowledge and best practices. Adhere to clinical policies and procedures, which include Patient Rights, and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards.
FLSA	Exempt
Grade	22S
Salary Details	A Maximum of $65,00 is available for this position
Minimum Salary	61512.000
Mid Range Salary	73603.000
Maximum Salary	87239.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours	37.5
Standard Hours	37.50
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	HPAE 5094
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem-solving, patient/client-facing role (preferably, as a patient navigator or case manager). Equivalent education, experience, and/or training may be substituted for the degree requirement.
Certifications/Licenses	Valid driver's license and minimum two (2) years of driving experience are required.
Required Knowledge, Skills, and Abilities	Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, and PowerPoint. Ability to work collaboratively with physicians (or other professionals involved in specialized service provision for patients/clients), staff, and external organizations. Strong communication skills with diverse populations. Solid relationship-building and interpersonal skills. Excellent time management skills. Excellent coordination skills, including multitasking and setting priorities on work assignments. * High degree of independence, flexibility, initiative, and commitment. Demonstrated awareness and value of cultural competence. Valid driver's license and minimum two (2) years of driving experience are required.
Preferred Qualifications	Fluent in oral and written English and Spanish. Interest in and knowledge of community health care and primary care. Experience working with electronic health records (EHR) with Epic experience a plus. Experience in or with a Federally Qualified Health Center (FQHC) or other clinical setting serving a high proportion of uninsured and Medicaid patients.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 40 lbs. (to move project supplies, set-up and break-down event equipment, etc.). Must be able to travel in-state to regional partner program locations in the New Brunswick and Newark area, as well as other places in NJ. Must have access to a reliable car, or other means of transportation for travel around the state to meetings and events with partners (mileage and tolls are reimbursed at standard University / Federal rates). WORK ENVIRONMENT: Office environment with some work occurring in hospital or clinical settings such as emergency departments, clinics, and at community events. Moderate noise levels. The primary office location is in downtown New Brunswick at the Rutgers Institute for Health, and the incumbent is expected to report to this location when not working in a clinical setting or attending a community event. The secondary location is the University Hospital Newark campus. Frequent walking/travel between community events and community partner sites may be required. Event locations vary and may include indoor/outdoor events throughout New Jersey as well as virtual/video conferencing settings.
Special Conditions

Posting Details

Posting Number	26ST0046
Posting Open Date	01/12/2026
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Downtown New Brunswick
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement