Customer Service Representative

Location: Lincoln, Nebraska
Company: Waste Connections of Southeast Nebraska
Pay Range: $18 - $22 per hour

Schedule: Monday - Friday | 8:00am - 4:30pm

At Waste Connections, we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we're proud of our people-first culture. We empower our employees to grow their careers, serve their communities, and make a difference-every single day.

• Answering incoming calls and assisting with new service requests, cancellations, and account changes

• Accepting and processing customer payments

• Investigating and resolving billing inquiries

• Updating and maintaining customer account information

• Collaborating with drivers, dispatch, and other team members to address service issues and customer needs

• 2+ years of high-volume customer service experience

• Proficiency in Microsoft Word, Excel, and Outlook

• Strong verbal and written communication skills

• A proactive, solutions-oriented mindset

• A team player who cares about safety, service, and community impact

• Competitive hourly pay: $18 - $22

• 401(K) with company match - let us help you plan for your future

• Medical, Dental, and Vision Insurance

• Access to additional benefits including:

  • Employee Assistance and Mental Health Programs

  • Emergency Travel Assistance

  • Prepaid Legal Plan

  • Employee Stock Purchase Plan

  • Scholarship Opportunities for dependents

  • Employee Relief Fund

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.