Solutions Specialist (Pre-Sales Engineer) - OptymEdge

Job Title: Solutions Specialist (Pre-Sales Engineer)

Location: US - Remote

Primary Purpose

OptymEdge supports global ophthalmology clinical trials by delivering specialized digital solutions for BCVA certification, data capture, and imaging workflows. Through the Acuvera Suite (Certify, Capture, Imaging), we help sponsors, CROs, and sites modernize visual function endpoints, improve data quality, and simplify clinical execution.

We are seeking a Solutions Specialist (a Pre-Sales Engineer) to act as the technical and functional expert for the Acuvera platform during the pre-sales and evaluation phase. In this role, you will work closely with Business Development and Customer Success to deliver tailored demonstrations, lead solution discovery sessions, support pilot configurations, and help prospective customers understand how Acuvera fits into their study workflows.

Client Engagement & Demonstrations

• Deliver compelling, value-driven demonstrations of Acuvera Certify, Capture, and Imaging.
• Translate workflow challenges (BCVA, imaging, certification) into clear product value.
• Tailor demos to protocol requirements and sponsor/CRO operational pain points.

Solution Design & Technical Expertise

• Act as the functional and technical expert throughout the pre-sales sales cycle.
• Lead discovery workshops to map client processes and optimize Acuvera configurations.
• Support pilot study setup, evaluation workflows, and initial site onboarding during the pre-sales and pilot phase.

Commercial & Proposal Support

• Provide technical and functional input for RFPs/RFIs.
• Collaborate with BD, CS, and Product on proposals and pre-sales ROI assumptions.
• Demonstrate the operational and financial impact of adopting Acuvera.

Cross-Functional Collaboration

• Partner with Product and Technology teams to communicate enhancement opportunities.
• Work closely with Customer Success to ensure a smooth handoff post-sale.
• Support demo environment management and continuous improvement initiatives.

Other Responsibilities

• Support conference demos, sponsor workshops, and sales enablement activities.
• Maintain awareness of market trends, competitor solutions, and sponsor needs.

• Bachelor's degree in Business Information Technology, Computer Science, Engineering or related field.
• 5+ years' experience in eClinical, clinical software, or ophthalmology technology.
• Strong understanding of clinical workflows; BCVA or imaging exposure preferred.
• Excellent communication, demonstration, and analytical skills.
• Ability to configure software solutions for clinical study use.
• Ability to manage multiple technical engagements concurrently.
• Ideal but not essential:
• Experience in ophthalmology clinical trials or visual function endpoints.
• Clinical operations, data management, or site coordination background.
• Working knowledge of GCP, 21 CFR Part 11, and clinical technology validation.

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

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The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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