Security Officer - Credit Union Lobby

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Credit Union Lobby in Mason, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer with Allied Universal at a financial institution location, you will welcome visitors, support access control, monitor activity from the lobby, and handle security-related questions with clear, professional communication. You will document incidents, coordinate with site contacts, and use computers and/or tablets to support daily operations. Join a caring team that is agile, reliable, and innovative, delivering through teamwork and always acting with integrity.

Position Type: Full Time

Pay Rate: $23.48 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Greet and assist employees, visitors, and vendors, following access control and visitor management requirements for a financial services location, including issuing badges and maintaining sign-in records.
• Monitor lobby activity, cameras, alarms, and/or access control systems, documenting unusual activity and reporting concerns to site contacts and Allied Universal leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts when appropriate and coordinating with site leadership and emergency services as needed.
• Complete required reports such as shift logs, incident reports, and customer service notes, and communicate pertinent information during post turnover.

Minimum Requirements:

• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• CPR Certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.