Advanced Bilingual Communications Coordinator - Japanese

Nintendo of America

About Nintendo of America:From the launch of the Nintendo Entertainment Systemmore than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises includingMario,Donkey Kong,The Legend of Zelda,Metroid,Animal Crossing,PikminandSplatoonacross the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website athttps://www.nintendo.com/.

DESCRIPTION OF DUTIES

• Leads a team of bilingual communications coordinators and provides necessary support.
• Performs written and verbal translations related to software development.
• Performs written and verbal translations related to software development, including bug logs, daily correspondence, design documents, market research and white paper testing documents.
• Identifies, documents, and analyzes areas for efficiency improvements (group and department).
• Monitors and evaluates team metrics and assists in forecasting future department needs and priorities
• Ensures compliance with department and company policies and procedures
• Actively engages in ongoing process improvement and drives innovations as well as personal development.
• Develops, maintains, and administers feedback and monitoring programs for staff.
• Observes daily workflow and initiates action-driven conversations with Supervisor for process improvement

SUMMARY OF REQUIREMENTS

• Five years experience translating and interpreting Japanese/English.
• Minimum of 2 years experience in leading a bilingual team.
• Strong leadership skills and organizational skills.
• Strong communication, problem solving and cross-group collaboration skills.
• Thorough knowledge of Japanese culture and business protocol.
• Ability to work in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
• Thorough knowledge of Nintendo products.
• Strong PC skills (MS office suite, test management software,) and ability to easily learn new programs.
• Requires advanced skills and expertise in a variety of work processes or activities typically gained through a combination of training and considerable on-the-job experience.
• Requires advanced skills and expertise in a range of processes, procedures, systems, or tasks; may require specialized expertise in a specific area to perform the most complex work.
• Undergraduate degree in International Marketing, International Business, International Relations, Japanese/English Literature or equivalent.
• Exceptional Japanese and English written and verbal communication skills (both at native fluency).