Accounts Receivable Specialist - Maryville, TN

Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.

Benefits:

• Health, Dental & Vision
• Prescription Drug Coverage
• Employee Assistance Program
• Group Life Insurance
• Disability Insurance
• Investment 401K Plan & Profit Sharing
• Discounted Employee Stock Purchase Plan
• Paid Vacation, Holidays & Winter Shutdown
• Tuition Assistance Program
• Employee Product Discounts
• Service Awards

Location:

Maryville, TN

Shift and Pay:

1st shift: 8:00am - 4:45pm (M-F)

Scope of the job - Responsible for cash application, maintaining open A/R balances, including deduction research & resolution. Keeping accounts current and collecting within terms in order to maximize cash flow and minimize the rick of potential bad debt to the Company.

Essential Responsibilities:

• Responsible for collection of open A/R balances
• Send follow up inquiries on past due balances & deductions
• Verify validity of account discrepancies by obtaining and investigating information from customers
• Investigate and resolve customer inquiries
• Post customer payments received via lockbox, ACH, wire transfer, direct cash and credit cards within SAP system
• Interact with customers via phone, email, or in person
• Work closely with Order Management, Sales & Logistic Teams
• Process A/R adjustments
• Compiles necessary credit references and D&B's for Credit Manager's review
• Meet all project deadlines, comply with company policies & procedures and work effectively as part of a team

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

Competencies of the ideal candidate

Education and Experience:

• 2-3 years experience in Accounts Receivable or Accounting related field
• High School Degree/Associates Degree preferred

Competencies and Skills:

• Proficiency in Microsoft Office/SAP
• Strong written and verbal communication skills a must
• The ability to multi-task and focus on details
• Familiarity and willingness to work in a fast paced, deadline-oriented environment
• Ability to work well with others at all levels within the organization
• Team-oriented

Certificates, Licenses, Registrations:

• None

Training Requirements:

• Complete all necessary training as required by assigned department and position
• Participate in and follow all company initiatives
• Participate in continuous improvement projects

Physical Demands:

• Works in an office environment.
• Able to sit and work at a computer keyboard for extended periods of time.
• Able to lift and move up to 25 pounds occasionally.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment and Personal Protective Equipment:

Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.

The following Personal Protective Equipment is required:

• Safety glasses with side shields and hearing protection required when on manufacturing floor

The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.

Revised 1/29/26