New

Lead Financial Aid Advisor, State Programs

University of Georgia

retirement plan

United States, Georgia, Athens

Feb 03, 2026

Posting Details

Posting Number	S14663P
Working Title	Lead Financial Aid Advisor, State Programs
Department	VPI-Student Financial Aid
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department	The Office of Student Financial Aid ( OSFA) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state, and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants, scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.
College/Unit/Department website	https://osfa.uga.edu/
Posting Type	External
Retirement Plan	TRS or ORP
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	Monday - Friday, 8:00am - 5:00pm. Some evening or weekend hours may be needed. Some travel needed.
Advertised Salary	Up To $57,145
Posting Date	02/03/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	03/01/2026
Special Instructions to Applicants
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title	Financial Aid Advisor III
FLSA	Exempt
FTE	1.00
Minimum Qualifications	Bachelor's degree in a related field or equivalent and 5 years of professional experience
Preferred Qualifications	Prior experience working in Student Financial Aid
Position Summary	Serve as lead financial aid advisor for state student financial aid programs, including the HOPE and Zell Miller scholarship programs. Advise students and parents regarding federal, state, and institutional financial aid in an accurate and efficient manner, and assist with related financial aid application processes. Award, cancel, and revise financial aid awards based on office policies and procedures, and in compliance with applicable rules and regulations. Serve as lead on data reporting and regulatory compliance for all state programs. Remain current regarding federal, state, university, and other financial aid regulations, policies, and procedures.
Knowledge, Skills, Abilities and/or Competencies	Acute attention to detail and deadlines Strong organizational skills Ability to multitask with high levels of accuracy Strong customer service skills Excellent oral and written communication skills Strong computer and technology skills
Physical Demands	Climb stairs. Sit for extended periods of time doing computer work. Lift up to 30 pounds. Some evening and weekend work. Some travel for off-campus outreach events.
Is driving a responsibility of this position?	Yes
Is this a Position of Trust?	Yes
Does this position have operation, access, or control of financial resources?	Yes
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	Yes
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

- Serve as office lead for and maintain commanding knowledge of state systems and the regulations, policies, and procedures governing programs administered by the State of Georgia, as well as other states

- Promptly apprise supervisor and senior management of changes in systems and/or regulations/policies affecting the administration of state programs

- Maintain current relevant sections of the OSFA Policies and Procedures Manual, and prepare staff training on issues related to state student financial aid

Percentage of time

Duties/Responsibilities

- Advise accurately and efficiently students and parents who call, visit, or email the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after

- Provide assistance to students, families, and colleagues in completing financial aid processes

- Maintain a working knowledge of relevant student information and financial aid processing systems

- Maintain privacy and confidentiality of student and family data and information

- Maintain security of student records and related information

Percentage of time

Duties/Responsibilities

- Accurately award and revise student financial aid in accordance with federal, state, and university policies and procedures

- Process and work numerous and complex reports-these reports will interpret the necessary action and completed in a timely manner

- Remain current regarding federal, state, and university regulations and policies and procedures concerning financial aid related matters

- Monitor relevant systems (e.g., BANNER, Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS), College HOPE Eligibility Calculation Service (CHECS), etc.) for changes to students' aid eligibility and revise or cancel financial aid awards

- Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues

- Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures

Percentage of time

Duties/Responsibilities

- Collaborate with other employees on office committees regarding policy, procedures, and training opportunities

- Participate in approved professional development activities in coordination with supervisor

- As needed, assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally

- As needed, assist in training new employees (permanent and temporary, including interns and graduate assistants)

Percentage of time

Duties/Responsibilities

- Provide clear and accurate documentation of transactions, conversations, interactions, and edits to records affecting student eligibility and/or compliance with applicable regulations, statutes, and/or policies

- Maintain professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public

- Perform other duties as assigned in support of office, divisional, and institutional goals [5%]

Percentage of time