Telecom Lead - ASRC Talent Solutions

ABOUT ASRC ENERGY: WINNER OF THE BEST PLACE TO WORK BY ALASKA BUSINESS MAGAZINE IN 2023, 2024 & 2025

ASRC Energy Services, LLC is part of the Alaska Native corporation, Arctic Slope Regional Corporation (ASRC) family of companies. ASRC is a private, for-profit corporation that is owned by and represents the business interests of its approximately 14,000 Inupiaq shareholders. As the largest Alaskan-owned company employing over 15,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We're proud to be recognized as a Best Place to Work by Alaska Business Magazine in 2023, 2024, and 2025, a Most Loved Workplace by Best Practices Institute, and a Best Company to Work For in Alaska by MSN Money, 24/7 Wall St., and Zippia. We've also earned multiple ConocoPhillips Supplier Recognition Awards for Focus on Execution.

JOB SUMMARY

The Telecom Lead will report to the IS Operations Manager and is accountable for implementing and maintaining a stable, secure and efficient network infrastructure, ensuring seamless connectivity and communication for all users in Alaska with critical focus on meeting requirements for production operations and operations technology.

ESSENTIAL DUTIES

• Responsible for collaboration with all departments to meet the Network requirements of our Anchorage office and Data Center, North Slope Activity, our winter field work as well as upcoming construction seasons and moving into the production facility.

• Collaborate closely with Telecom engineering within the Development team as the architect and rollout the permanent facilities and to ensure a smooth transition from engineering to operations.
  Responsible for developing a system performance monitoring process that would support in diagnosing and resolving network issues, optimizing performance, and upholding Santos security standards.

• Ensures Alaska infrastructure meets or exceeds the minimum requirements as per the relevant Santos Management System (SMS) Operating Standards and Core Business Processes.

• Ensure a robust, functional and efficient network infrastructure for the Alaska Business Unit (BU).

• Manage a technical team to ensure timely resolution of regional Network incidents & requests.

• Deliver requirements to enable Alaska production operations to maintain high uptime operations.

• Proactively monitor the regional firewall to minimize risks of unathorized equipment connections and user access.

• Identify and recommend improvements to regional infrastructure that are aligned with Client IS strategy.

• Ensure timely resolution of regional Firewall incidents & requests.

• Conduct site field visits, ensuring environment is functioning as expected.

• Responsible for following the Santos change management process.

• Perform network configuration, routine network maintenance checks and troubleshooting.

• Monitor and manage switches, firewalls, controllers, and other network devices.

• Lead network upgrades and installations.

• Effectively manage technical team delivery.

• Ensure team is aware and complies with applicable SMS Operating Standards and Core Business Processes.

• Delegate deliverables across direct reports to ensure high level of delivery.

• Develop team members through on the job deliverables, special projects and relevant technical training.

• Track KPIs for team and network.

• Update and maintain network documentation, diagrams, and configuration repositories Firewall Maintenance, Palo Alto.

• Ensure Alaska team has created and maintains regional process and procedures with alignment to SMS.

• Maintain project portfolio and look for opportunities to continuously improve

• Adhere to and help enforce network security policies.

• Involved in the configuration and deployment of new network devices and systems.

• Develop plans to deliver business requirements on time, at a high standard and within budget.

• Strong self-motivation and initiative to pro-actively support stakeholders and resolve issues

• Support AES zero-incident safety culture and assume personal accountability and responsibility for safe work practices in all projects, activities, and operations.

• Other duties will be assigned to this position as needed.

REQUIRED EXPERIENCE

• 7+ years' experience in a Corporate IT position, with 5+ years leading a team

• Lead experience in large global company

• Bachelors degree in computer science or related field

• CCNP Certification

• Must have experience with Cisco switching and routing, basic networking protocols and systems including TCP/IP, DNS, DHCP, VLANS, Wireless, 802.11x

• Experience with SDN, ISE, DNA and project management

• Strong experience in:
  VMware
  Citrix XenApp, XenDesktop
  Windows Server 2012 & 2016
  SCOM & SCCM

PREFERRED EXPERIENCE

• Previous experience working in an Oil & Gas Environment

• Strong problem-solving and analytical skills

• Ability to prioritize tasks and handle multiple assignments simultaneously

• ITIL v3 (or higher) Foundations Certification

• Experience with Powershell Scripting, Active directory users & computers, Azure, AWS, Service-Now, Office 365

• Commissioning of development systems into production

• SQL/Oracle database administration

• Mobile Device Management Administration

• Experience with Netscalers, PowerShell Scripting, Office 365, NetApp, firewall configuration, Appsense

• Strong understanding of Cyber Security best practices (eg; role-based access control)

If you are an ASRC Shareholder looking for exciting training opportunities within ASRC Energy, Click here to learn more about the Nutaaq program.

TOTAL REWARDS

ASRC Energy Services, LLC is proud to offer a competitive benefits package aligned with our core ASPIRE values. Our total rewards program is designed to attract and retain top talent while supporting the health, well-being, and professional growth of employees and their families.

We provide comprehensive medical coverage through the Federal Employee Health Benefits Plan (FEHB), as well as dental and vision insurance. Employees are eligible to participate in a 401(k) program with a company match of up to 4% and immediate vesting after just two pay periods. To further support employees and their households, we offer access to an Employee Assistance Program (EAP), along with a wide range of supplemental insurance options including voluntary life insurance, short- and long-term disability, accidental death and dismemberment (AD&D), pet insurance, legal services, identity theft protection, hospital indemnity, accident insurance, and critical illness coverage.

We are also committed to professional development by providing tuition reimbursement opportunities and internal learning resources through our ASPIRE Academy.

To learn more about our full suite of benefits, please visit our benefits page.

WHY WORK WITH US

At ASRC Energy, people come first. We collaborate, value every contribution, and invest in the success of our employees, families, and communities. If you're looking for meaningful work with a company that values safety, integrity, and growth, start your career with ASRC Energy and ASPIRE with us.

Absolute Integrity: We do the right thing because it's the right thing to do.

Safety: Safety is our foundation - we bring it everywhere we go.

People First: We take care of our people, and our people will take care of the business.

Inupiat Heritage: We believe in "one crew, one journey" and honor the values of our founders as we develop the future.

Resilient Family: We encourage the right balance and cultivate strong relationships with our clients and colleagues.

Exceptional Service Quality: We deliver excellence by focusing on client needs and continuously improving our performance.

WORKING ON THE NORTH SLOPE

While working on the North Slope of Alaska, your lodging and food will be provided to you. All camps provide warm meals and options to grab a quick lunch or snack from the spike rooms. Rooms vary from single status to shared rooms where your roommate may work the opposite shift. Wi-Fi and Internet is free and available within the camp. Services vary depending upon where you are staying; however, most facilities offer housekeeping, self-serve laundry, commissary, mail, gyms, TV/Theater Room, etc. Each facility will have its own accommodation and policies that will be reviewed upon on-site orientation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment requirements outlined below are representative of those necessary to successfully perform the essential functions of this position. A post-offer, pre-hire Functional Capacity Evaluation (FCE) will be conducted to ensure an employee's ability to safely meet job standards. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Candidates must be able to comply with the ASRC Energy Driving Records and Motor Vehicle Use Policy, successfully pass a pre-employment drug test which may include both urinalysis and hair testing, and meet the physical requirements of working in a remote location under arctic conditions. In addition, candidates will be required to pass a Fit-for-Duty Exam, complete a background check, and obtain and maintain an access badge for the work location. The availability of this position is contingent upon the Company's continued operational needs once training is completed.

If you need assistance or reasonable accommodation to apply for this position, please contact the ASRC Energy Human Resources Team at (907) 334-1688.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

We comply with the terms of Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Act (VEVRAA). All decisions pertaining to employment, upgrading, promotion, demotion, transfer, recruitment advertising, recruitment selection, layoff, terminations, training, compensation, benefits, and educational assistance will be executed without regard to race, color, sex, age, national origin, religion, marital status, pregnancy, childbirth or related medical conditions, parenthood, medical condition, disability, status as a protected veteran, sexual orientation, gender, gender identity, genetic information, or any other basis or characteristics prohibited by applicable law.

For more information please visit: Workplace Discrimination is Illegal & Pay Transparency Nondiscrimination Provision

NOTE TO ALL CURRENT EMPLOYEES

It is recommended that all current employees inform their managers when they apply for new positions as leadership will be notified of current employees applying for posted positions.