Finance Card Support Specialist

Now Hiring Finance Card Support Specialist

Austin, TX

Pay Rate: $16.00 per hour

Shift: Monday - Saturday | 9 AM - 6 PM CST

Call Center Rockstar - Phones, People, & Possibilities

Some people call it work-we call it winning. Step up as a Finance Card Support Specialist and turn your quick wit and hustle into solid paychecks.

What You'll Need to Succeed

• Previous call center experience (preferably in financial support).
• Move quickly to resolve the customer's issue and provide feedback later
• Seek out solutions and offer insights to challenging contacts
• Know when to ask for help
• Follow direction well
• Strong de-escalation skills
• Outstanding verbal and written communication skills

Perks:

• On-time good weekly pay.
• From checkups to "what ifs. Medical, Dental, Vision + Life Insurance.
• 401(k) savings potential.
• Sweet employee discounts.

Your Day, Your Hustle:

• Understand the customer and agent experience intimately
• Provide real-time Specialist support as needed
• Review interactions with the lens of completely solving the customer's issue
• Investigate complex customer-facing challenges and provide timely resolutions
• Manage, monitor, and respond timely and appropriately to complaints received directly from the call center staff
• Build relationships and effectively communicate across teams to share information and insights
• Demonstrate effective analytical and communication skills while gathering and providing information to customers, and formulating decisions
• Direct customer de-escalation

"Great communication about work assignments and available schedules. Understanding of work/life balance (most times)." Staffmark, Sales Representative

Got the hustle? We've got the job-apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.